We ❤️ Our Customers

4.9 rating out of 849 reviews

User profile - Charles Hall.
Charles Hall
Excellent service today. I called and left a message at the office at about 735 this morning that we had no hot water or heat in our home. I got a prompt call back and Zac arrived in my driveway a little bit before 8 o’clock to inspect and fix the problem, hot water and heat everything taken care of before 10 O’clock. Thank you very much Finger Lakes Comfort and staff!
a week ago
User profile - Dee W.
Dee W
Great service. Very thorough. Highly recommend.
a week ago
User profile - Sherry Ebel.
Sherry Ebel
Professional, on time and efficient. Excellent service and product.
a week ago
User profile - Keith Woodard.
Keith Woodard
I called Finger Lakes Comfort on a Tuesday and Steve Hudson and his partner were at my home Thursday. They snaked my sewer line and then inspected it with a camera. Steve and his partner did a great job. Very friendly and informative. I would highly recommend Finger Lakes Comfort.
2 weeks ago
User profile - Irene Moridi.
Irene Moridi
They are very professional and fair. Very responsive. Definitely I work with them and recommend them to everybody
2 weeks ago
User profile - Marina.
Marina
The company did energy improvements on my home. The people who did the initial assessment made valuable suggestions for reducing the energy consumption and costs. Chris and his team did an outstanding job with the house and attic insulation, wiring, and the installation of a heat pump water heater. Chris provided a lot of useful information and exceptional service. Everyone I met from the company was very professional and knowledgeable. It was a pleasure to have such dedicated people do each job with expertise and care. I am happy I chose Finger Lakes Comfort - wonderful people, prompt, reliable, high-quality professional work. I would highly recommend their services to anyone!
2 weeks ago
User profile - Becca Thayer.
Becca Thayer
We are so pleased with the service that Fingerlakes Comfort Inc provided!! Our furnace had stopped working (43 degrees in the house) and they sent out a technician that morning who diagnosed the issue within an hour, found the part for our "older" gas heater and had it installed, checked and completed that afternoon. Pricing was comparable if not less than others and we were given options without a "hard" sell. Our tech was understanding, listened, was professional, courteous and knowledgeable! DEFINITELY will do business with them again!!
2 weeks ago
User profile - Frank Van Nostrand.
Frank Van Nostrand
The people who came were both professional and knowledgeable. The problem was quickly determined and the correct process to correct was implemented. The outcome was was totally acceptable and functional. Kudos to the people who know what they are doing.
2 weeks ago
User profile - Shirley Groom.
Shirley Groom
Respectful, hardworking men. Job well done
2 weeks ago
User profile - Jenn Deveans.
Jenn Deveans
Very responsive via phone and scheduled fast, I was surprised and how cost effective and reasonable prices were. The plumbers were punctual and took great care. Will definitely do business again. And 100% recommend!!!!!!
2 weeks ago
User profile - James Knarr.
James Knarr
Very prompt. I had an end of the day furnace and no heat issue and Finger Lakes Comfort was able to fit in a tech before they closed.
2 weeks ago
User profile - Bette Quinn.
Bette Quinn
Experience was Great. Steve knew exactly what my problem was and fixed it in no time. Besides, he loved my Finn who happens to be a white face Boston Terrier. He's going to give me a quote for a new garbage disposal.
2 weeks ago
User profile - Jackie Fisher.
Jackie Fisher
They fit me in to fix my furnace that wasn’t working.
3 weeks ago
User profile - Laena Karalia.
Laena Karalia
Very satisfied with the service performed. Tony is a very thorough tech, and personable besides. Reasonably priced. So very happy that we called this company for our business maintenance.
3 weeks ago
User profile - Brian jobin.
Brian jobin
They deserve 10 stars!! Excellent service, excellent communication very flexible and easy to work with. The technicians were top-notch. I will use them every single time I need services that they provide. They went above and beyond working with me, dealing with a nightmare Propane provider. Needless to say, I highly recommend them! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Brian & Kelle Phelps
4 weeks ago
User profile - Sheila Lyke.
Sheila Lyke
I have had 2 major installs in a month. Today a new hot water heater also converted from natural gas to electric. Timely, courteous, 2 guys worked well as a team. Completed job, cleaned everything (including washing floor from mud), removed old hot water heater and AC unit. Great experience for the second time.
a month ago
User profile - Sandra McGovern.
Sandra McGovern
Arrived at the time promised very pleasant and efficient
a month ago
User profile - Mary Gonzalez.
Mary Gonzalez
Zac was very professional and courteous. He took the time to explain the heating system to me. Couldn’t be happier with the service.
a month ago
User profile - Jim D.
Jim D
Tony did a great job of rebalancing the hot air duct system to properly distribute the heat
a month ago
User profile - David Dean.
David Dean
Fantastic service! Fast, efficient and quality workmanship. Highly recommend !
a month ago
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