5.0 rating out of 367 reviews
Benjamin Tupper
My first time in and I was a little anxious as I am not a "bike person." Wow, I was so impressed! The staff there (shout out to Dan) were so nice, pleasant, knowledgable, patient, and listened to me. They treated me with respect and answered all my questions and were amazing to my two littles who were checking out balance bikes as I asked questions about bike racks. Amazing customer service, I will be going here for all my bike needs in the future.
Ken Martin
Great team at the Chapel Hill Trek store. Knowledgeable, helpful, friendly, 10 out of 10.
Thea Pan
Chris is super knowledgeable, patient and very helpful! The store is super clean and well organized. Highly recommended this place!!
Jason Darnell
Awesome staff and an amazing experience! We are excited to begin using our new E Bike!
Rachael Johnston
I brought my bike into Trek after my house flooded. It had been completely submerged underwater and was in pretty bad shape. They were very sympathetic and helped me out tremendously. The bike was fixed within a few days, and I got it back looking even BETTER than new! I will be coming here for all of my future bike repairs and shopping. Thank you Rachel & the rest of the Trek team!
Ed Karjala
The Trek store in Chapel Hill is a well stocked local bike store that also seems to hire the best people possible. Always an enjoyable experience.
James Czuba
The service department is second to none. Admittedly, I am an EXTREMELY persnickety "PITA" when it comes to my bike maintenance and performance. Every time I receive my bike back from Chapel Hill, it runs so perfectly. The people there are fast, friendly and actually go out of their way to learn their customers name ( go figure that in today's day and age). If I could leave six stars I would.
Josh McCorquodale
Brian was awesome! He helped me find the perfect bike in a short timeline. Highly recommend.
Francis DiGiano
I brought my Fuji Team bike circa 2008 in for work up because of its sentimental value having cycled it across US in 2010. The Trek team replaced the original rims and shifters along with new Continental 5000 tires and a general tune up. It's again a joy to ride. Very pleased with their excellent work.
Trevor Carlson
Could not have been nicer. I came in with a weird bike brand and they went above and beyond to source parts and fix it for me. They kept in touch with me the whole time to let me know what was going on each step. Could not recommend more!