5.0 rating out of 363 reviews

User profile - Thea Pan.
Thea Pan
Chris is super knowledgeable, patient and very helpful! The store is super clean and well organized. Highly recommended this place!!
4 weeks ago
User profile - Jason Darnell.
Jason Darnell
Awesome staff and an amazing experience! We are excited to begin using our new E Bike!
a month ago
User profile - Rachael Johnston.
Rachael Johnston
I brought my bike into Trek after my house flooded. It had been completely submerged underwater and was in pretty bad shape. They were very sympathetic and helped me out tremendously. The bike was fixed within a few days, and I got it back looking even BETTER than new! I will be coming here for all of my future bike repairs and shopping. Thank you Rachel & the rest of the Trek team!
a month ago
User profile - Ed Karjala.
Ed Karjala
The Trek store in Chapel Hill is a well stocked local bike store that also seems to hire the best people possible. Always an enjoyable experience.
a month ago
User profile - James Czuba.
James Czuba
The service department is second to none. Admittedly, I am an EXTREMELY persnickety "PITA" when it comes to my bike maintenance and performance. Every time I receive my bike back from Chapel Hill, it runs so perfectly. The people there are fast, friendly and actually go out of their way to learn their customers name ( go figure that in today's day and age). If I could leave six stars I would.
a month ago
User profile - Josh McCorquodale.
Josh McCorquodale
Brian was awesome! He helped me find the perfect bike in a short timeline. Highly recommend.
2 months ago
User profile - Francis DiGiano.
Francis DiGiano
I brought my Fuji Team bike circa 2008 in for work up because of its sentimental value having cycled it across US in 2010. The Trek team replaced the original rims and shifters along with new Continental 5000 tires and a general tune up. It's again a joy to ride. Very pleased with their excellent work.
2 months ago
User profile - Trevor Carlson.
Trevor Carlson
Could not have been nicer. I came in with a weird bike brand and they went above and beyond to source parts and fix it for me. They kept in touch with me the whole time to let me know what was going on each step. Could not recommend more!
3 months ago
User profile - Mark Prokop.
Mark Prokop
great friendly fast convenient services. no one is trying to take me for a ride in terms of getting more income for your business. they charge me what I truly need and not take advantage of me.
3 months ago
User profile - Alex Garcia.
Alex Garcia
Great honest people that will bend over backwards to get you straighten out. Props to Dan, Rachel, Brian and the rest of the team that always help me get back to riding quickly. Chapel Hill Trek truly rocks!
3 months ago