4.9 rating out of 530 reviews
Jerry Shumate
I had an awesome experience! Tracey was so knowledgeable and helpful. She has a passion for bikes. She took the time to help me find exactly what I wanted and made sure that I was completely satisfied. Excellent customer service! Thank you!
Jenn Kosier
We had such an incredible experience today. Before walking in here, we checked out two other bike shops, and even though they had things within our price range/items that would totally work for him, I was not super impressed by the customer service/lack of attentiveness to my eight-year-old, who is very excited to purchase his first “real bike”. Tracey greeted us right away & helped my son find something quickly. I had my 4 & 6 year olds with me who were quickly losing steam from our day full of shopping for bikes & she got us set up with exactly what we were looking for. My 8 year old was so excited to pick out some extra accessories to make his bike one of a kind. After a quick test run we were sold, headed over to target while they got the bike ready, & we were on our way. I’m so excited to go back & work with her to find a bike for myself- next time without the kiddos. Thank you for making him feel special & helping me along this process as well!
John Vaudreuil
From bikes to gear to shorts and jerseys, Trek is exceptional. Top that off with friendly service from people who know cycling - that’s the Trek Experience.
Ian Wegger
Heidi was incredibly kind and helpful in assisting me in finding my new bicycle. Bob was also great to work with day of pickup. They even gave me a discount based simply on finding the same model being sold elsewhere for less… very grateful to them and happy to be riding my new Domane!
Lauri Schwartz
Amazingly talented, experienced clerks who know what it is to focus on kids. The world would be a better place if we listened to kids like their staff does.
Jessica St. Clair
The Trek worker who helped us was amazing! He didn't only help my son and I get a helmet and speedometer, which was what we came in for. He also installed the speedometer, tested the air pressure on the tires and filled them, tested the spin on the tires and adjusted the back one so the brake wasn't rubbing on it anymore, and tightened the kickstand! My son and I were so grateful and in awe of the care we received! Thank you!
Steve Scharlau
Great people. Great products. Helpful in so many ways!
Chase Ruzek
The staff is always helpful and genuinely wants to find the best solution for any bike needs!
Brian Rife
I was looking to get my first bicycle in about a decade. The sales associate recommended the Verve 2 bicycle which matched my casual riding style. She also arranged for delivery since the bike would not fit in my car.
James Ralph
The staff is experienced and they were able to quickly diagnose a problem with my bike.