We contacted Rick Ridings specifically because they had a Ford Bronco we were interested in, even ... See More
We contacted Rick Ridings specifically because they had a Ford Bronco we were interested in, even though we live nearly two hours away. Kevin Briggs answered our call, and when we told him the day we planned to visit, he mentioned he was off that day—but offered to come in and meet with us anyway. We told him it wasn’t necessary, as there was no guarantee we’d buy. We were hoping to make a purchase, but only if we felt it was a good deal.
Kevin still met with us, and it ended up being the best dealership experience we've ever had—and we've worked with many. The negotiation process was smooth, friendly, and professional. Of course, they reviewed the available add-ons, as expected, but there was absolutely no pressure.
In the end, we got a great deal and left extremely happy. Kevin made the whole process painless, which is rare at a dealership. Shout out to Bryce in financing, too—we spent less time in his office than any finance office we've dealt with before. We'd gladly make the drive again to work with these outstanding people.