お客様の声

Overall a nice hotel in a beautiful location. Both dinner and breakfast were good too. Had to deduct one star for the below par public bath...firstly it's rather small, and secondly access was limited during my stay which meant I couldn't enjoy it to the full extent. While limiting access to the baths is understandable during Corona virus, it would have been nice if they could have told us when booking/reduced the price accordingly, as the baths were a main selling point; I was looking forward to a relaxing soak after a long day of hiking, but was left disappointed. Moreover, the room amenities were not stocked on arrival, and the staff wanted to charge ¥500 for a small portion of milk to add to my cup of tea! Neither are huge issues but considering the rather high price of the hotel, I expected better attention to detail and not to be "nickel and dimed" over a portion of milk.