4.9 rating out of 297 reviews
Terry Leibold
Friendly and helpful staff.
Jacque Gilbert
We would have preferred to go to a shop closer to Bonner Springs, but none of them were open on Sunday. So, we brought our bikes to Lawrence. Christian was very friendly, and explained the service process. When it was determined that one of bikes was going to need additional parts, we were disappointed because we had been told the problem was a recall. Lizzie took care of us. When we came in to pick up the bikes, we were expecting to have to negotiate the bill. But no. The bill was as what we were originally told, and once again, the person who checked us out was super friendly. We were shocked. Bikes have never been better, and we will be back! Worth the drive to Lawrence!
KAREN LUSE
Trek bike in Lawrence is amazing
I love my Marlin and they help you so much
If you are looking for a E bike
Go there
John Wentling
Christian and the entire crew have been very helpful with all of my bicycle needs. They're very involved in the bicycling community to help wherever needed. You're not just a customer at the Lawrence Trek store, you're family.
Sean Kepple
I brought my bike in an hour before closing and Christian did everything he could to get me up and running right away. He kept his attention locked in, almost like it offended him to see a bike not working as well as it could. He told me that with the right care, my bike could be a forever bike. That stuck with me. But it’s not just Christian I appreciate, it’s the whole store and every employee I’ve interacted with. I always feel confident in my purchases. When I’ve had issues, they’ve provided immediate remedies, no hesitation. The advice is always free, the support is constant, and the respect is real. It’s the kind of place that makes you want to keep coming back, not just for the gear, but for the people.
Josh Clary
Service was top notch! Christian and Lizzie both were welcoming and answered every question I had!
David Trowbridge
I’ve taken my son’s bike here a few times and have been very happy with them. Simple flat tire repair to several safety repairs and adjustments on a belt drive, internal hub shifter that I know nothing about. It is his ONLY source of transportation. Service is done quickly I normally option for higher end parts given pro and cons. He is rough on his bike. (28 and rides like an 8 year old). Other than waiting on parts, service is NASCAR fast! Thank You!
Earl Barnes
Highly trained staff! Bring everything here! Need a shop dog though.
William Matthew Reilly
Top notch service. I always feel looked after and cared for every time I visit the shop.
Angie Brownrabbit
Lawrence Bike Club members get 10% off Trek products and can participate in free bike clinics. Christian and Lizzy are friendly, experienced, highly skilled and super smart.