4.9 rating out of 290 reviews

User profile - Sean Kepple.
Sean Kepple
I brought my bike in an hour before closing and Christian did everything he could to get me up and running right away. He kept his attention locked in, almost like it offended him to see a bike not working as well as it could. He told me that with the right care, my bike could be a forever bike. That stuck with me. But it’s not just Christian I appreciate, it’s the whole store and every employee I’ve interacted with. I always feel confident in my purchases. When I’ve had issues, they’ve provided immediate remedies, no hesitation. The advice is always free, the support is constant, and the respect is real. It’s the kind of place that makes you want to keep coming back, not just for the gear, but for the people.
a week ago
User profile - Josh Clary.
Josh Clary
Service was top notch! Christian and Lizzie both were welcoming and answered every question I had!
3 weeks ago
User profile - David Trowbridge.
David Trowbridge
I’ve taken my son’s bike here a few times and have been very happy with them. Simple flat tire repair to several safety repairs and adjustments on a belt drive, internal hub shifter that I know nothing about. It is his ONLY source of transportation. Service is done quickly I normally option for higher end parts given pro and cons. He is rough on his bike. (28 and rides like an 8 year old). Other than waiting on parts, service is NASCAR fast! Thank You!
a month ago
User profile - Earl Barnes.
Earl Barnes
Highly trained staff! Bring everything here! Need a shop dog though.
a month ago
User profile - William Matthew Reilly.
William Matthew Reilly
Top notch service. I always feel looked after and cared for every time I visit the shop.
2 months ago
User profile - Angie Brownrabbit.
Angie Brownrabbit
Lawrence Bike Club members get 10% off Trek products and can participate in free bike clinics. Christian and Lizzy are friendly, experienced, highly skilled and super smart.
2 months ago
User profile - Caleb Mettille.
Caleb Mettille
Very friendly staff, quick repair, full explanation of guarantee of repair. 2nd interaction at this shop and never a bad experience
3 months ago
User profile - Matthew Lewandowski.
Matthew Lewandowski
The team was friendly and answered all my questions. They were also quick with completing my bike service.
3 months ago
User profile - D B.
D B
Christian and his staff were very welcoming and professional. I needed a quote for damages to my bike after being hit by a car for insurance purposes. Christian was extremely detailed and clear on the obvious damages as well as the less noticeable damages. His assessment was done quickly and satisfied the insurance adjuster. There was no sales pressure to purchase another bike which was greatly appreciated. He stored the damaged bike and then disposed of it for me after the insurance claim was finalized. 10/5 stars.
3 months ago
User profile - Craig Anderson.
Craig Anderson
Great service, great selection of bikes and accessories. They really make you feel welcome and that they value your business. And they want you to be pleased with your purchase.
3 months ago