4.9 rating out of 435 reviews
david hackenberg
David and the team were very thorough and communicated quickly and clearly. Customer service seemed priority #1. Often an uncommon trait with many companies nowadays but one I very much appreciate.
Alisa BRANDENBURG
The guys at Trek are not just looking for a sale when you walk in, they truly want to get to know you and your bike. Don't hesitate to ask questions; Dave and the guys are always ready to listen, talk shop, share, and help you get what you need to make your rides better, easier, and more fun. Trek: What a wonderful experience!
J C
Great customer service. Connor, Dave and Jill do a wonderful job. Best place to buy a bike in Johnson City from my superb experience.
Richard Neubert
The staff are friendly and engage easily. They are clearly knowledgeable of my electric bikes and I feel confident trail-riding with my wife, knowing that exclusively Trek has provided the service on our investments.
Adam Gleiser
They were priced extremely well. The customer service I got from the staff was excellent. Treated me like a priority and didn't make me feel like a peasant since I didn't have an expensive bike like some other local shops I've visited.
Anthony Clemons
Great service! Exactly what I would wish for - they were attentive, polite, got the job done correctly the first time and within the expected timeframe. Best bike shop around!
Chris Ellis
They were very friendly and took excellent care of me
Dudeman Face (Blake)
People were friendly and knowledgeable
Neil Ashton
Always super helpful staff whether it is for a small part of a complete bike!
Mitch Kiser
Very happy with our bikes and the knowledge of the crew at the JC store