STL Beds Reviews

4.9 rating out of 362 reviews

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Haydee Del Bosque
Exceptional customer service—10 out of 10. Doug answered all our questions and spent over an hour explaining everything we wanted to know about bed frames and mattresses. He was very knowledgeable and treated us with respect, offering helpful answers and guidance as we chose the right product. I highly recommend Doug; he’s one of the best in the industry.
18 hours ago
User profile - Adam Gussie.
Adam Gussie
I was looking for a low profile bed frame for my new king size bed to reduce height with the mattress being thicker. Doug was a great help and made sure I got what I was looking for as well as getting it shipped to me the same day! I definitely recommend STL Beds, thank you!
2 weeks ago
User profile - Jeffrey Wilkinson.
Jeffrey Wilkinson
I called STL Beds to ask some questions about my existing Queen bed frame, Doug took the call, and spent time with me answering my questions and concerns! Although we didn't do any business, Doug went out of his way to put my concerns to rest, It[s hard to find this level of customer service anymore!
3 weeks ago
User profile - Manina Moles.
Manina Moles
Just wanted you to know how happy we are with our bed that we purchased from you a year ago. We got the Innergy 2 Prairie Dunes Plush Waterbed Replacement Mattress Insert, California King. It is so comfortable and so much easier to get out of bed now! The bed is easy to make because the mattress is not too tight in our old wooden waterbed frame. Thanks again for all of your advice and help with our purchase.
3 weeks ago
User profile - John Robinson.
John Robinson
Excellent service. We came in, and the owner Doug spent at least two hours going over features and benefits of different mattress that helped us decide on the perfect one. I don’t see how anyone could purchase a mattress from a big box or generic mattress place after going to STL Beds. They even drove over an hour one way to my house to make sure the frame support system was set up correctly before the new mattress was delivered and installed. We are very happy.
a month ago
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Joe and Laurie Wagner
We ordered a bed frame from STL through Amazon over the weekend. We received a follow up email from STL to confirm the exact specifics of our bed needs. I'm impressed with STL on their attention to detail and care for our needs. I spoke to Michael at STL to confirm our needs. Michael said he will take our order directly to UPS tonight. Best service I've had in a while. Thank you STL
2 months ago
User profile - Gagliano Law.
Gagliano Law
Great quality and excellent customer service
3 months ago
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Ron Oestricker
My wife and I finally got into our new home, and thanks to Doug, we were able to get our waterbed back after a long separation. We spent the last 8 months living in a very small apt. with no space for our bed.Thanks again Doug, great experience. 👍
3 months ago
User profile - Claudia.
Claudia
Doug was extremely helpful! I had ordered the wrong frame. He phoned and after some questions and photos he switched the order to the correct frame. Exceptional service. The frame arrived quickly, worked perfectly and is all ready to go! Thank you!
4 months ago
User profile - Claudia Seifert.
Claudia Seifert
We got a wonderfully comfortable mattress insert to relace our waterbed. Muchael was so helpful and delivered and set up the bed. We hsd a great experience at STL Beds and highly recommend them.
5 months ago