STL Beds Reviews

4.9 rating out of 336 reviews

User profile - Laura Davey.
Laura Davey
I had such a great experience with this company! Doug and Mike are exceptional to work with and it gives me such a good feeling that there are still wonderful businesses that give such good customer service! Thank you both!
a week ago
User profile - Susan D. Jones.
Susan D. Jones
Doug at STLBeds helped me with how to bring an antique bed into the 21st century. He is the only person I contacted who offered several possible solutions and was extremely nice to deal with. Thank you!
a week ago
User profile - Laura Shellaberger.
Laura Shellaberger
Doug was fantastic. He was very knowledgeable and provided a great service. We will be buying all our boys mattresses from here.
3 weeks ago
User profile - stefan Kaleb.
stefan Kaleb
Excellent to work with. Very gracious and knowledgeable. Doug went above and beyond to explain the process and provided excellent advice. There was a snafu outside the control of STL and Doug was all over it and had it resolved before the end of the day. I would absolutely purchase a mattress from them again.
a month ago
User profile - Jill Vincent.
Jill Vincent
I just don't even know how to put into words how grateful I am to Doug and STL Beds. I ordered a bed support through Walmart.com thinking it would work fine. I received a call from Doug at STL Beds (who happened to be right down the road from me!) to go over some questions to make sure it would actually work. Turned out it was not going to work. He had me cancel the order and walked me through some other options that would work for the kind of bed I have. Long story short, I am so thankful for Doug's help on this. He absolutely didn't have to go out of his way to make sure the order would work out but he cared enough to do so. I ended up purchasing a new bed frame from him and will definitely be back next time I need something!!
a month ago
User profile - Robin Mitts.
Robin Mitts
After waking up with my feet higher than my head and broken wooden rails under my mattress, I looked for options to replace the tails and avoid this in the future. The STL Brothers Team were supportive in education me on what I needed. It turns out that I really needed a strong bed frame; however the rails were here, I contacted the and they made it easy and painless to return the rails. If i need some for my other bed, they are my first and only stop. Thank you guys!
a month ago
User profile - Gino Johnson.
Gino Johnson
We ordered a regular matress to replace our waterbed matress. The service we received was outstanding. Doug called (yes a phone call not an email) twice to make sure the order was correct and to go over care instructions for the new bed. The new matress was delivered 9 days after placing the order - amazing since it had to be built to fit the waterbed frame. If you are thinking of leaving your old waterbed behind and changing to a regular matress but don't want to change of your bedroom furniture this is the place to shop.
2 months ago
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Reid McClaran
Excellent customer service! Doug was enormously helpful. Highly recommended!
2 months ago
User profile - Susan “Sue” Denno.
Susan “Sue” Denno
We needed to find a mattress replacement for our waterbed frame. This company offers the BEST service and products. Eventhough we ordered online, we received a call afterwards to be sure our order would meet our needs. They were so helpful to discuss measurement issues that we had not thought of. We received the new mattress very quickly with free shipping to California. I love the new mattress and it has eliminated my knee problem. Thank you !
3 months ago
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Scott Sakaluk
We really like our new waterbed mattress insert, and it fits better than we could have ever believed. It’s also very comfortable – thanks for Doug’s advice in steering us to the right product, and also detailed instructions on how to properly care for the mattress.
4 months ago