Needed bay window and front door (all original to the house) replaced because there was no insulation, bad hardware, and barely opened. Everyone from The Windows Store that I interacted with (Tony, Jim and Ron) throughout the process from choosing to measuring to installing were extremely knowledgeable, helpful and professional. There was good communication and management of expectations and scheduling. Installation went smoothly and done with the highest quality including cleaning up afterwards. So pleased with the appearance, usefulness, ease to clean, and savings to come this winter with energy efficiency and insulation.