Titan Roofing LLC
Erin Matthews Gregory
Great company to work with, very responsive and honest.
Eulalah Plum Vanzant-Nieman
We could not be more pleased with our new roof. They completely removed our old roof and did repairs on some damaged sheathing. The workmanship and work ethic of the crew is outstanding and by far top notch. They were extremely polite, knowledgeable, and professional. We will definitely use Titan Roofing in the future when we re-roof our garage. Eddie West was prompt with our quote and work began 2 weeks and was finished in the same day. We can not say enough positive things about Titan Roofing and their work crew.
Eulalah Nieman
We could not be more pleased with our new roof. They completely removed our old roof and did repairs on some damaged sheathing. The workmanship and work ethic of the crew is outstanding and by far top notch. They were extremely polite, knowledgeable, and professional. We will definitely use Titan Roofing in the future when we re-roof our garage. Eddie West was prompt with our quote and work began 2 weeks and was finished in the same day. We can not say enough positive things about Titan Roofing and their work crew.
Melissa Sines
Eddie was great to work with! Very responsive, came as promised and did great work. We’ll definitely be coming back for future projects.
Banessa Dickens
Eddie came out gave an estimate. Replaced the roof the following week. We love the roof, it looks great. I would highly recommend his company.
Walter Butch Frazee
Titan Roofing just completed installing new roofing on our home, garage, work shop and gazebo. The experience was great and it all began with the quick response to receive a free estimate. Titan Roofing, Eddie West arrived at our house to perform an inspection, obtain measurements and calculate a quote. His experience, knowledge and people skills were outstanding. We received a quote in less than 48 hours and within a few days we signed a contract. Installation began within a week after the signing. They are a very customer orientated company.
The removal and installation went flawless. The work crew were very friendly, knowledgeable and displayed exceptional work ethics. The entire project was completed in a day and one half with some long and hard hours performed by the work crew. The installation was professional and the clean up was noteworthy. I was extremely amazed with the crews work ethics.
Just prior to the completion of the project, Titan Roofing, Eddie West conducted an on roof final inspection and walk around the entire project with me to insure complete satisfaction.
I highly recommend Titan Roof for any of your roofing needs. My Wife and I are so pleased and thrilled with our new roofing and Titan Roofing. As far as I am concerned, Titan Roofing is second to none!
Mike Pitzer
I reached out to Titan Roofing to get a quote to replace the shingles on my investment property. Eddie and James were quick to get an estimate over to me and once the contract was signed they had the roof installed within 2 weeks. The crew was quick and did a professional job.
Thanks again!
Zach Bloom
I would like to start off by saying that all damage has been repaired, and we are satisfied with our roof, the repairs, and Titan’s response to the various mishaps encountered throughout the day our roof was done.
Setting up an appointment for a quote was easy, and the actual appointment with Mike was quick, informative, and low pressure. It was clear that Mike knows the ins and outs of roofing. Adding a quote for gutters was also quick and easy.
On the day of the roof job, the crew showed up bright and early and got to work quickly. Things were kept tidy throughout the day, and the foreman supervising the work was informative with what was going on.
At one point, a roofer slipped and his foot went through our ceiling. Thankfully he was alright, and the foreman immediately made it clear that Titan would make it right. Later, one of the roofers broke a pane of glass in our storm door while coiling up an air hose. Again, the higher ups made it clear it would be fixed.
After the roof was completed, we noticed that the various roof vents weren’t reconnected. Titan sent a crew out that afternoon to patch the hole and reconnect things in the attic. While doing that, someone slipped and fell through a different part of our ceiling. Thankfully he was alright, and they patched that hole, too.
In the following weeks, a pro drywall and paint crew came on behalf of Titan and repaired the ceiling damage such that it looks like it never happened, and a replacement pane of glass for our storm door was ordered and installed.
Our roof looks fantastic, and so does the rest of the house. With all of the issues, Titan accepted blame immediately and without argument, and the owner and other workers we were dealing with made it clear that fixing our house was a priority; both with their words and actions.
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Rex Norris
This company came to my place and I swear from knocking surveillance cameras on the ground, leaving busted old shutters on the ground, putting a dent on my carport, and me still picking up nails in my driveway and around my house this group of about 8 guys who doesn't even speak English! I would never again hire this company, absolutely a total mess! Oh, and I was promised and signed the contract for a May siding job, I called them then asked what the problem was. They said their supplier couldn't get the materials until July, another falsehood! Nope, I would not hire this company again! All I have is videos, but will share if requested!
Jennifer Boyles
Good service, but you have to stay on top of them. I emailed my sales rep several times and had a notification where my email was opened & read, but I never received a response. (This happened 3 times.) I also had to stay on top of Matt, the project manager. My roof was completed in 2 days, but then I had to repeatedly follow up with Matt in order to get my gutters reattached. After 5 texts to Matt and 2 calls to the main office, they were finally reattached....3 WEEKS LATER. Happy with the roof job they did, but I don't feel I should have to chase people to complete a service I'm paying good money for.
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Rex Norris
I have had Titan replace my roof in 2023 and my siding in 2024, it's like I hired 2 different companies! The roofing job was smooth, not one problem. However the siding was a fiasco, this crew of about 8 was the most disrespectful workers I have ever met! Besides the fact they knocked my surveillance cameras on the ground, put a dent in my carport, left broken shutters laying in the yard, and I'm still picking up nails throughout the place. I may recommend this company for a roof, but never in a million years for siding, they were terrible! I'd never hire them again! I don't have any still photos, only thing I have is videos!
Thomas McClure
I have been carefully reviewing roofing companies to help me with a project that needs completion and roofing. So I chose Titan because they appeared pretty much head and shoulders above the rest.
I called and got an appointment the very next day. The gentleman, a fellow named Chris, was very congenial and provided information about what he thought he could and could not do. He did not know anything about installing skylights. He offered a standard low slope solution to my roofing needs.
He said he would give me an estimate by the end of the day, and I assumed that probably meant the next day. This was April 23rd, 2024.
Today is now April 27th, 2024. I have received no estimate, no phone call, no email, no text message. I am surprised.
In fact, I had been pursuing others to see what might happen. A competitor came over and offered a proper metal roof solution, lapped solution, and he even divined a solution that my wife and I envisioned. He included a quote for the skylights that I mentioned. So they got the contract.
The last time I worked with a roofing company was in California, at that company pretty much did everything as well. I've been doing heavy construction my entire life, so I'm entitled to have a say in things and to do things and to have people help me when I'm ready.
All Chris had to say was: "I would rather not bid on this job."
We have but one opportunity to make a first impression. These are good words and these are the words I have lived-by my entire life.
It grieves me to have to give such negative impressions of companies, but I have to discuss the facts as I see them and offer my opinions as I form them.
Now I have a reliable roofing company...elsewhere.
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Robert Hill
Did not inform me that my satellite dish had to be moved off the roof until the end of the day they were installing the metal roof. Pictures of my roof were taken by the company MONTHS before my roof was even ordered which showed a satellite dish on the roof. After the new roof was installed,I was told the satellite dish could not be replaced on the roof and had to be relocated. If I had been told BEFORE the roof was installed, the satellite dish could have been moved. This caused me to be without TV for several days while I waited for Direct TV to be able to come and relocate the dish. Garbage and tools were left behind, planters that the company moved were left in the yard and not put back. New metal roof materials were never ordered when I was told they were causing postponement of the installation date. Did not have a good experience with this company.
cindy
Had roof damage March 7 and Eddie West came within a day or so to give an estimate. He sent an estimate which the 4 owners agreed to. I spoke with Eddie again, and he said that because the townhouse HOA was not involved in working with the homeowners that we would need a different contract. For 3 months he assured us he would do the work in "2-3 weeks" and that he would get us contracts "by the end of the day or the next day". He gave a start date for the work as 6/26. 3 of the homeowners tried to reach Mr. West by phone the next week and he did not return messages or pick up the phone. At that point we contacted another roofer and the work was completed in a week and a half.
Great to have GAF, etc., but honesty is more important, and leaving someone with a damaged roof waiting 4 months for work they don't plan to do is unprofessional and irresponsible.
Look at BBB complaints. Our same experience. Failing to take calls, thank God we didn't have work done by Titan. No more responsive when you've had work done by them, according to BBB.
Debra Howland
I talked with the owner on the phone. He told me he would come by and bid the job. I sent him all the info he asked for, and I never heard from him again.
Anthony Deal
Larry Krall
Bernard Bossio
Jonathan Cottrell
Lana Cooke
