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The Ultimate and Epic Guide to Facebook Reviews

Have you ever thought to activate the Facebook Reviews tab on your Facebook business Page?! Well, this post will convince you to do so.

The benefit of having the option for accepting direct reviews from your customers is a new chapter in your surge for transparent communication with your customers.

Just think about the possibilities that the satisfied customers can deliver for your business. There is an opportunity to start selling to new customers with the help of the existing ones. And, sure this is one of the most effective sales channels for your business.

Below are the top 5 benefits that the Facebook Reviews can bring for your business:

To start receiving the listed benefits, you will need to understand the basics of the mechanics behind the Facebook Reviews.

Let’s start!

First, you will need to activate the Facebook Reviews tab on your Facebook Page

1.How to Add Reviews to Facebook page?

If you have not yet received the invitation for adding the Facebook Reviews tab, no worries, just navigate to your Facebook page and follow the steps below:

That’s it! The Reviews tab will appear on your page.

Please note: If this option is not available for your page you might need to change your page category. Navigate to your page-> Click “About” -> Click Edit “Category” -> choose any category that describes you as a business.

Here is a quick video about this:

2.How to Post the first Facebook Review?

In other words, educate your clients how to post the first reviews on your Facebook Page. The steps are the following:

Note: The review should be more than 50 characters.

Once a user posts the review on your Facebook page, it will appear as a post on his Facebook timeline.

3.How to Delete/Report a Facebook Review?

The platform does not allow the Facebook Page admins to delete a negative review or any other review for that matter. Still, the admin can report a review that does not comply with the Facebook Community Standards. To do so, follow these steps:

Or if you prefer, watch the video below with detailed instructions for how to report a Facebook Reviews on your Facebook Page:

4.How to know that you’ve received a Facebook Review?

To make sure that you will never miss a review on your Facebook page, you should activate an option to receive a notification every time a new review is posted on your Facebook page.

To activate the notifications option, follow the steps below:

Here is a quick video explaining this:

5.How to promote your Facebook Reviews?

So you’ve finally reached to the fun part. This section suggests cool tactics that can help you reach customers that are willing to add a 5-star review on your Facebook page.

The actions that you can easily do without any ad spend can be online and offline too.

Here are some interesting offline tips:

“Thanks for stopping by again [customer name]”. 

“Do you use Facebook? The reason I ask is that we have a Facebook Reviews section that we use to collect our customer’s comments. Would you be interested in posting one?”  (hopefully, he will 🙂 )

“That will be great, thanks a lot!”  (you can add a special discount if you want for any review posted by the customer)

Facebook Ad with Facebook Review by a Facebook Fan
Facebook Reviews Thank You Card by the EmbedSocial Team

Bonus: How to embed Facebook Reviews on your website?  

Can you imagine if there was a way to embed your Facebook reviews on your website? And what if they can auto-update each time a new user gives you a 5-star review?

Useful, right?!

Well, this is possible and it is provided by the Embed Facebook Reviews Plugin –  EmbedReviews. If you want to get an early access you can subscribe on the official website EmbedReviews.com.

I hope I’ve convinced you to start using Facebook Reviews in your growth hacking tactics.

Let me know if you have activated Facebook Reviews on your website!

Are you improving your Facebook organic reach?

Post your experience in the comments below or download this guide as an eBook below:

Download the Ultimate Facebook Reviews Playbook [FREE]

Everything you need to know about Facebook Reviews and how you can increase the organic reach of your Facebook Page.
Get your copy now!

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