---
title: "Why my Google locations are not showing in EmbedSocial"
description: "The two main reasons your Google Business Profile locations don't appear after connecting your Google account, and how to fix it."
---

If you’ve connected your Google account but don’t see your **Google Business Profile (GBP) locations** in EmbedSocial, don’t worry. This usually happens because of missing permissions or the wrong Google account being connected.

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## 🔍 Common Reasons Why Locations Don’t Appear

There are **two main reasons** why your Google locations might not show up after connecting your account:

1.  **You’re signed in with the wrong Google account**  
    Make sure you connect the **Google account that manages your verified Google Business Profile (GBP)**.
    
2.  **Not all permissions were granted during the connection process**  
    When connecting your account, you must allow **EmbedSocial** to “*See, edit, create and delete your Google business listings*”. This is what allows the platform to display your locations:
    

![The Google permission to see, edit, create and delete your Google business listings](https://embedsocial.com/images/docs/12841524/1.jpg)

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## ✅ How to Fix the Issue

Here’s how you can refresh your connection and fix missing locations:

### **Step 1: Go to 'Manage accounts'**

👉 Open the [Manage accounts page](/admin/socialfeed_settings).

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### **Step 2: Reconnect Your Google Account**

Click on '**Add new account**' and connect or re-connect your Google account:

![Clicking Add new account to connect or re-connect your Google account](https://embedsocial.com/images/docs/12841524/2.jpg)

-   Note: if this is a different account from the one you connected previously, make sure to check the box that says:  
 **“See, edit, create, and delete your Google business listings.”**
    

![Checking the box for the Google business listings permission](https://embedsocial.com/images/docs/12841524/3.jpg)

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### **Step 3: Confirm That Your Locations Are Displayed**

Once reconnected, your **verified Google locations** should appear automatically in your EmbedSocial account.

  
If you still see **“No locations found”**, double-check that:

-   The Google account you connected is the **manages** the GBP.
    
-   Make sure your Google Business Profile is verified
    
-   Contact us via livechat or at [support@embedsocial.com](mailto:support@embedsocial.com)
    

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> If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at [support@embedsocial.com](mailto:support@embedsocial.com) We're here for you 🙏