---
title: "My Google account is connected but the reviews are still not shown"
description: "Why my Google reviews are not shown even inside my EmbedSocial account even if my Google account is connected?"
---

Your reviews are still not shown inside your EmbedSocial account even if you have connected your Google account inside the ['Social accounts](/admin/reviews_profiles)' tab?

Thank you for posing this question. Please read further to understand the reason why your reviews are still not shown inside your EmbedSocial account.

Please note that in order for us to be able to pull your Google reviews and create a widget out of the so you can display them on your website, the connected Google account should **manage** the Google location from which you want to display the reviews.  
​

In order for the reviews to be shown inside your EmbedSocial account, please make sure to connect inside your ['Social accounts'](/admin/reviews_profiles) tab to the Google account with which you are managing your location.

> If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at [support@embedsocial.com](mailto:support@embedsocial.com) We're here for you 🙏

## [How to generate and display my Google reviews](/docs/widgets/getting-started-with-embedreviews/)

## Google locations not showing

If you’ve connected your Google account but don’t see your **Google Business Profile (GBP) locations** in EmbedSocial, don’t worry — this usually happens because of missing permissions or the wrong Google account being connected.

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## 🔍 Common Reasons Why Locations Don’t Appear

There are **two main reasons** why your Google locations might not show up after connecting your account:

1.  **You’re signed in with the wrong Google account**  
    Make sure you connect the **Google account that manages your verified Google Business Profile (GBP)**.
    
2.  **Not all permissions were granted during the connection process**  
    When connecting your account, you must allow **EmbedSocial** to “*See, edit, create and delete your Google business listings*” — this is what allows the platform to display your locations:
    

![](/help-media/12841524/1.jpg)

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## ✅ How to Fix the Issue

Here’s how you can refresh your connection and fix missing locations:

## **Step 1: Go to 'Manage accounts'**

Open this link:  
👉 [https://embedsocial.com/admin/socialfeed\_settings](/admin/socialfeed_settings)

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## **Step 2: Reconnect Your Google Account**

Click on '**Add new account**' and connect or re-connect your Google account:

![](/help-media/12841524/2.jpg)

-   Note: if this is a different account from the one you connected previously, make sure to check the box that says:  
    ​**“See, edit, create, and delete your Google business listings.”**
    

![](/help-media/12841524/3.jpg)

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## **Step 3: Confirm That Your Locations Are Displayed**

Once reconnected, your **verified Google locations** should appear automatically in your EmbedSocial account.

  
If you still see **“No locations found”**, double-check that:

-   The Google account you connected is the **manages** the GBP.
    
-   Make sure your Google Business Profile is verified
    
-   Contact us via livechat or at [support@embedsocial.com](mailto:support@embedsocial.com)
    

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> If you have any questions, click the bottom right chat icon to talk with our customer success team or send us an email at [support@embedsocial.com](mailto:support@embedsocial.com) We're here for you 🙏