Octopus Resort Google Reviews (507)
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  • Teik Keng Oh
    0 0
    8 years ago
    The beach is to die for.
    The beach is to die for.
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  • yev
    0 0
    a month ago
    It was a really strange experience. We spent a couple of nights here in an ocean access Bura. Arrival and check in was fine no issues. The room was beautiful at least the main room the second room literally felt like an afterthought and ... See More
    It was a really strange experience. We spent a couple of nights here in an ocean access Bura. Arrival and check in was fine no issues. The room was beautiful at least the main room the second room literally felt like an afterthought and ruined the vibe. The outdoor shower was very nice. You have to purchase a meal plan and for both nights we were there, the menu was exactly the same which was disappointing. The real issue I have with this resort is the staff. For the Bura they do a turndown service at night. We had our porch light off and were just relaxing in the room when the 2 cleaners showed up. They didn't knock or anything the just stood there outside with the lights off. That was very creepy as they stood there for an extended period of time. The service wasnt much better at the meals unfortunately. The staff were not attentive and on more than 1 occassion while taking our order they would stop paying attention and start talking to each other. On the last day the checkout time was either 9:00 or 10:00 but way too early, especially since our catamaran didn't come until 15:00. We asked in advance and they said we can have late check-out until noon as no one was coming that day, but the letter they provided us to checkout didn't reflect any of that. We had to confirm again with the office. Also if there is no one coming that day why wouldn't you let us relax and have the room until the catamaran comes? They didn't even clean the room until after our catamaran departed. Antoher thing cleaners did was on the morning we were leaving, the cleaners left their supplies blocking our walkway and left them there all day. I attached the picture. Overall this resort felt like a rip off and the service didn't reflect the price paid or the Fiji hospitality that we experienced on other islands.
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