Octopus Resort Google Reviews (512)
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352 - 354  of  512  reviews
  • Derek Baron
    0 0
    a year ago
    We stayed for 6 nights and the best part about the resort is the location. The beach setting is definitely beautiful, with a long stretch of sand, clear water and impressive sunsets. The beachfront room was good too. Nothing fancy, but ... See More
    We stayed for 6 nights and the best part about the resort is the location. The beach setting is definitely beautiful, with a long stretch of sand, clear water and impressive sunsets. The beachfront room was good too. Nothing fancy, but good with enough space, comfort and nice terrace to watch the ocean from. The bed was very comfortable. Some of the food was good but most of the food was not great. The portions were small, leaving us hungry after every meal. They also are very strict about only being able to order one dish at lunch, which was far from sufficient. Considering that you're forced to pay for their meal plan, at a pretty high price, being left hungry every day is not ideal. With the staff, a few were friendly but most were not. Even the foreign manager (I believe that's how they introduced him when we arrived) never smiled when we saw him and always seemed to avoid interacting with guests. It felt like everyone was plodding through the day, not really happy to be there, doing the bare minimum to make the place run. The overall vibe was very strange and awkward as a result. Again, the location is wonderful. But for the price, this is not a luxury resort. It's a 3* resort with prices that are too high for what they offer.
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  • Ana Lucía Londoño
    0 0
    a year ago
    The location is beautiful, food is okay and the activities organized are diverse. Yet, check out your bill before you pay! We were charged extra 2 times. 1st time we were charged 80 dollars extra for lunch, despite paying the mandatory ... See More
    The location is beautiful, food is okay and the activities organized are diverse. Yet, check out your bill before you pay! We were charged extra 2 times. 1st time we were charged 80 dollars extra for lunch, despite paying the mandatory meal plan that includes 3 meals per day. We pointed this out and the amount was substracted, yet if we hadn't realized, this would not have happened. The second time, we booked 2 spots for the night snorkel activity, and just getting into the water, my mother, a 68-year old lady, realized that she was not able to do as the current was strong. We were charged the full price of the activity when checking out! After discussing with the dive shop manager and the hotel manager, they proposed to charge half of the price, which we still thought was not correct or fair as the activity was not done. In addition, the shared bathrooms were not clean enough, smelled like pee and showers had someone's bandaids on the walls ... These unfortunate incidents made our stay uncomfortable and unpleasant...a shame because the location is lovely...I would not repeat or recommend.
    0 0
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