I think that there is an issue with the management of this site, we were double charged 6 weeks before we stayed here it took me over a month to get the second charge back, but we did get it, however due to the exchange rate surcharge et ... See More
I think that there is an issue with the management of this site, we were double charged 6 weeks before we stayed here it took me over a month to get the second charge back, but we did get it, however due to the exchange rate surcharge etc, it ment that I was out of pocket almost $350.00, I mentioned this prior to my arrival and once during my stay, I mentioned that I was not seeking reimbursement in the for of money, maybe just some acknowledgement of the error and I don't a bottle of champagne or something. I booked this for our wedding anniversary and stated this in my booking, this was also not acknowledged. We spoke to the manager about the dubble charge etc, he fobbed us off and then avoided us for the duration of our stay. The accommodation is lovely, the island people are lovely but poor management, the manager made us feel un welcome, I hope things change here as it is a wonderful location and setting.