This resort has the potential to be one of the best in Fiji, thanks to its good infrastructure and beautiful beaches. However, I encountered several significant issues during my stay:
- They should be upfront about all fees to avoid any ... See More
This resort has the potential to be one of the best in Fiji, thanks to its good infrastructure and beautiful beaches. However, I encountered several significant issues during my stay:
- They should be upfront about all fees to avoid any hidden charges.
- Ordering food can be a nightmare if you've got any dietary restrictions, as mistakes are pretty common.
-Good luck finding their real number; it's like a puzzle and a code to break and if so, communication with the team was tough and inconsistent, especially regarding fees, leading to contradicting information.
- There were frequent overcharging errors for services that weren't provided, which could be easily avoided if signatures were required for all services. Make sure to review your bill before checking out.
- During the high season, the resort is overrun with kids, making it noisy and a bit like a high school playground.
- Visiting during Christmas can be problematic due to the hurricane season, with a high chance of spending most of your holiday break stuck in your room.
In short, carefully reconsider visiting during the high season or hurricane season, and make sure you’re clear about your package and billing details with the resort."