My fiancée and I recently stayed at Paradise Cove Resort, and overall we had an amazing experience. The location is absolutely stunning, and from the moment we arrived, we felt welcomed by the warm hospitality of the staff and the beautiful traditional welcome song. A special thank you to Joey, who helped arrange a surprise birthday dinner for my fiancée by the poolside. It was a wonderful experience and one of the highlights of our stay. Several staff members truly made our trip memorable. Knox, the bartender, was outstanding. He shared a lot of knowledge about the area, local culture, and activities, and always took the time to chat with guests. Una was equally fantastic. She recommended the Sunday church service in the village of Soso, which ended up being one of the most meaningful experiences of our trip. She also answered our many questions and shared interesting history about the area. When we arrived, we had some issues with our room safe, Wi-Fi, and telephone. Api and Delai responded quickly and professionally, getting everything working in no time. We also completed the Sunset Point trek. After we spent some extra time enjoying the sunset, Inosi came up to meet us and waited patiently before giving us a ride back down. After being eaten alive by mosquitoes, that ride was greatly appreciated! Along the way, he shared stories and knowledge about the island, making the experience even better. I’d also like to recognize Matthew, one of the newer team members, who was incredibly friendly and welcoming. He answered many of my questions and demonstrated excellent hospitality throughout our stay. Nabz and Joela were also wonderful. They helped ensure our luggage arrived safely and intact, checked that nothing was damaged, and were consistently friendly and kind whenever we interacted with them. The cultural performances in the evenings were beautiful. They were engaging, entertaining, and provided a wonderful opportunity to experience Fijian culture. Seeing the indigenous Fijian staff sharing their culture, stories, and hospitality was one of the things I appreciated most during my stay. The dive shop experience was mixed. Tex stood out as someone who truly embraced hospitality and made guests feel welcome. Unfortunately, some of the other staff members did not seem to share the same enthusiasm for guest interaction. As for suggestions, I would love to see more traditional Fijian foods incorporated into the menu. As a Fijian, I was hoping to see more dishes featuring local staples such as taro and cassava. I also felt that some members of the food and beverage team could benefit from being more knowledgeable about the menu items when guests have questions. My biggest suggestion relates to the Sawa-i-Lau Cave tours. Visiting the caves was one of the primary reasons I traveled all the way to the Yasawas. Unfortunately, I learned that the trips are only available on Tuesdays and Thursdays. I understand there are logistical challenges, but it was disappointing to miss out. I was told that chartering a private boat would cost approximately FJD $2,000, which felt prohibitively expensive. I wonder if there might be opportunities to accommodate guests in these situations by posting notices, maintaining a sign-up board, or helping connect interested guests who may be willing to share the cost of a boat trip. I believe many visitors come specifically to experience the caves, and a system like this could create more opportunities for guests while making the trip more affordable. Overall, Paradise Cove provided us with an unforgettable experience. The natural beauty, cultural experiences, and genuine warmth of the staff made our stay very special. Vinaka vakalevu to everyone who helped make our trip so memorable.

I think that there is an issue with the management of this site, we were double charged 6 weeks before we stayed here it took me over a month to get the second charge back, but we did get it, however due to the exchange rate surcharge etc, it ment that I was out of pocket almost $350.00, I mentioned this prior to my arrival and once during my stay, I mentioned that I was not seeking reimbursement in the for of money, maybe just some acknowledgement of the error and I don't a bottle of champagne or something. I booked this for our wedding anniversary and stated this in my booking, this was also not acknowledged. We spoke to the manager about the dubble charge etc, he fobbed us off and then avoided us for the duration of our stay. The accommodation is lovely, the island people are lovely but poor management, the manager made us feel un welcome, I hope things change here as it is a wonderful location and setting.

這裡房間都配置了冷氣，整個渡假村氣氛跟設施都很好，早中晚餐食物很好吃，但如果你是來純渡假想安靜，這裡需要三思，因為這裡來的家庭小孩太多了，而且如果要浮潛看珊瑚礁跟魚渡假村外面的海沒有很多，要預訂付費行程，去遠一點的地方，整體來說整個渡假村是不錯的.