Its a tourist trap and marketing gimmick: Our 2-night stay at Paradise Cove Island felt like a complete tourist trap and marketing gimmick. The resort attracts budget travelers through Booking.com, only to impose a compulsory meal plan upon arrival—costing nearly five times the accommodation price. We were told that they had emailed us beforehand to confirm and explain this policy, yet they could not provide any record of such communication. Instead of taking responsibility, the management repeatedly avoided our concerns and even accused us of not reading our emails before traveling—an insulting response given that no such email was ever sent. The Booking.com confirmation clearly stated that “there is no meal option with this room,” with no mention of any mandatory meal plan. We paid FJD 263 for two nights’ accommodation but were forced to pay FJD 1,189.53 for just two days of meals. The meals themselves were disappointing—limited portions and choices, with only one dish allowed per person per meal. There were no starters or desserts included. During a 12-course dinner, only 10 items were served as several dishes had run out, despite our reservation. Overall, the experience was frustrating and misleading. While we did meet some kind and sincere staff members, others appeared dismissive and unhelpful. We left feeling deeply dissatisfied with what turned out to be a classic case of deceptive marketing.

We stayed 5 nights in Beach Villa 43 at Paradise Cove Fiji, expecting a luxurious 5-star experience, but instead endured a nightmare. The villa was infested with bed bugs—biting all over our bodies—which is absolutely unacceptable for any resort, let alone a supposedly luxury one. Alongside the bed bugs, there were also cockroaches and mosquitoes, pests we could tolerate to some extent, but bed bugs are completely inexcusable. The resort felt seriously mismanaged from start to finish. Communication was awful, and most things we had to figure out ourselves. We were shockingly charged for a compulsory meal plan for days when we were not even there to enjoy the full expierence, something I was not informed about in advance & arrival even! Service was patchy at best. Some staff members were polite, but overall the service was hit and miss. The only bright spot was the concierge, Linda, who did her best to “put out the fires,” but even her efforts couldn’t save the experience. I would not recommend ordering them. This place is far from the 5-star luxury they advertise; it is a poorly run resort with major pest issues and customer service failures. Avoid Paradise Cove Fiji at all costs unless you want to risk bed bug bites and an incredibly disappointing stay.