Comment voir mes avis Google [Guide 2024 pour les propriétaires d'entreprise].

If you are a small business owner wondering, “How can I see my Google reviews?” We have a straightforward solution that works across platforms.

Quick answer: you can always find your Google reviews under the ‘Reviews’ tab of your Google Maps location. That said, there are other methods to find your reviews!

Keep reading for more detailed explanations and step-by-step guides. This is crucial information, as it only takes a few clicks to improve your online reputation!

Quick Guide to See Google Reviews on Desktop

1. Search your business name on Google Maps.
2. Cliquez sur l'icône Commentaires tab.
3. Scroill throught the reviews in the left hand sidebar

Add Google Reviews on Your Site with a Widget

In case you need to expand the reach of your Google reviews and display them as a trusted preuve sociale, you can always do this with a a Google Reviews widget. It not only will create a better visibility of your actually customers’ experiences but will also help with boosting référencement local and signaling to Google ranking factors on the authenticity of your website.

POUR INFO: Vous pouvez automatiquement intégrer le widget Google reviews sur votre site web et afficher des commentaires authentiques générés par les utilisateurs, augmentant ainsi la confiance et augmentant les ventes. Essayez-le maintenant.

Why do Google Reviews Matter

Google reviews (and all other forms of testimonials) are extremely important for small businesses for various reasons. After all, 9 out of 10 modern customers check the brand’s online reviews before purchasing their products or subscribing to their services.

Here are the main benefits of Google reviews you need to keep in mind:

Increase your brand’s online visibility

For small companies, boosting their brand’s reach and image is crucial. The best way to do that is to showcase positive feedback received from genuine customers. Business owners can also use this opportunity to get in touch with their customers.

After all, it only takes a single Google search with your business name to discover the reviews your customers leave on your Google profile. Plus, they are shown in your business’ knowledge panel in search results and your Google Maps location:

As you can see, the reviews you get on Google expose you to different customers, so you should do your best to get more Google reviews as soon as possible.

Provide valuable brand insights

By reflecting on your customers’ positive and not-so-positive opinions, you can better understand which areas of your business and services need work and which need improvements. Tailoring your products to your buyer’s preferences is a proven recipe for success.

So, if clients keep pointing out that a certain aspect of your service is not working out, take it as an indication to make the necessary adjustments as soon as possible.

For example, this specific customer review reveals an area of improvement regarding the taste, texture, and size of the restaurant’s burgers and fries:

Foster trust among your customers

Potential new customers are likely to be drawn to your product/service when reading favorable comments from satisfied clients in past reviews. This boosts confidence in your local brand’s product quality and gives them an idea of what to expect.

Once they locate your business via Google Maps or Google Search, they scroll through all the reviews to instantly gain trust for the quality you produce.

Come with a competitive advantage 

If you manage to maintain a high Google review rating, you can easily outdo your competitors. Ultimately, customers tend to go for the best-reviewed option!

In that way, all the positive feedback you receive from your happy customers helps you bring in new clients as it serves as an endorsement or recommendation.

Serve as free advertisements

Google reviews are arguably the best form of contenu généré par l'utilisateur (UGC) you can obtain for little to no charge since you can reuse them in your campagnes de marketing.

Modern businesses rely on UGC to promote their brands and offerings, as this form of content provides all the social proof needed to stand out from the crowd.

Plus, you don’t spend extra funds or efforts when creating Campagnes UGC as you center them around the content you receive from existing customers.

Online reviews improve your local SEO

One crucial ranking component for your local search engine optimization rankings is a good review rating. We know that users tend to click the top search results, so you have to do your best to get and stay there—Google reviews are one way to achieve that goal.

For example, when we type in ‘best brunch near me’ in Google Maps—the first results are those that have thousands of positive reviews:

How to see my reviews on Google via a desktop browser?

The fastest method to see all your reviews is to find your business via Google Maps on your desktop machine. The steps to do so are quite straightforward:

Étape 1 : Open your web browser and log into your Profil d'entreprise Google account;

Étape 2 : Launch Google Business Manager from the Google Apps menu;

Étape 3 : Click on All reviews,

Étape 4 : Tap on the ‘Reviews’ tab to access all your Google reviews;

Étape 5 : Filter, sort, and check out all your Google business reviews.

That’s it! Now, you can filter them by keyword, arrange them by relevancy, recency, and rating, or select only a certain group of Google reviews by pre-defined keywords.

Please note that you can also see the Google review on your location via Google Maps. To do this, just follow these steps:

1. Type in your business name to find and open your business location;
2. Cliquez sur l'icône ‘Reviews’ tab to access all your Google reviews;
3. Filter, sort, and check out all your Google business reviews.

How do I Find my Google Reviews via the Google Maps App for Mobile?

You can also check out all your Google commentaires des clients via a mobile device since you can quickly open Google Maps and find your business listing on the go:

1. Open the Google Maps app on Android or iOS;
2. Type in your business name in the ‘Search’ field on top;
3. Open your Google location and scroll down;
4. Tap the ‘Reviews’ tab and check out all your reviews.

As you can see the process is more or less the same as on desktop. Plus, you get all the functionality you get via a browser so you can find what you need on the go!

How to Find your Google Reviews on Google Play?

If your business develops Android apps, you can also find reviews for your products on Google Play. Doing so involves a few simple steps:

1. Open the ‘Google Play’ app and search for your business;
2. Scroll through the app list and tap on your product once you find it;
3. Scroll down the landing page until you get to ‘Ratings and reviews’;
4. Tap the arrow icon ‘->’ in the top-right corner to open all your reviews;

You have several tools to filter your Google Play reviews, from choosing between positive and negative reviews to arranging them chronologically or by device model.

Find and Filter your Google Reviews via a Review Aggregator

Another efficient and straightforward method to find and filter all the reviews from a certain Google location is to use a third-party social media and review aggregator!

As a complete gestion de l'examen platform, EmbedSocial includes such functionality by default. Plus, it can connect to as many Google or other review locations as well!

Here’s what the ‘All Reviews’ tab looks like inside the EmbedSocial dashboard:

With an AI-powered logiciel de gestion des examens such as this one, users get much more than the option to find and filter all their Google reviews. In fact, they can pull their business reviews from all over the internet, manage them, and display them anywhere!

Can I Delete Google Reviews as a Business Owner

Unfortunately, the short answer to this question is ‘no’—you cannot delete review entries that your business receives on Google. Only your customers can do this.

However, there are a few ways in which you can deal with negative reviews. For instance, you can flag inappropriate or fake reviews so Google can delete them from their end.

The way to do that is to sign into your Profil d'entreprise Google, navigate to the ‘Reviews’ section, find the review you want removed, and tap the three-dot menu in its top-right corner to flag it as inappropriate. Hopefully, Google will take action soon after that.

For the full guide for this process and other alternative methods to delete Google reviews from your Google business page, check out the linked guide.

Conclusion About Managing Your Google Reviews

Once you learn how to see your Google reviews by following these step-by-step guides, you’ll get direct feedback that will help you fix your brand’s offerings.

Remember: always respond to reviews on Google to showcase your commitment to customer satisfaction and gain insights that can improve your reputation.

After all, if you maintain a positive brand image with the help of your Google reviews, you’ll foster trust and credibility among your audience in no time at all

POUR INFO: Vous pouvez automatiquement intégrer le widget Google reviews sur votre site web et afficher des commentaires authentiques générés par les utilisateurs, augmentant ainsi la confiance et augmentant les ventes. Essayez-le maintenant.

FAQ about Google Reviews Visibility

How can I see all Google reviews?

To see all your Google reviews quickly, open your browser, go to Google Maps, search for your business, and tap the ‘Reviews’ tab.

Why isn’t my Google review showing up?

This can happen for several reasons: including but not limited to off-topic or unrelated content, conflicts of interest, violations of Google’s policies, etc.

Can you delete your own Google review?

Yes, you can delete Google reviews that you leave other businesses by navigating to Google Maps and from the left-side menu clicking on ‘Your contributions’. Here, you can find all the reviews you left other businesses, and you can delete them via their three-dot menu.

Can I turn off Google reviews for my business?

No, Google policy does not allow business owners to turn off their Google reviews. However, Google might be able to restrict new review submissions if you prove that your business profile has been spammed with negative feedback in a short amount of time.

Why can’t I laisser un avis sur Google?

There might be several reasons why you cannot leave feedback on your Google account, including account restrictions, previous policy violations, technical issues, etc.