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If your reviews widget is not showing up on your Squarespace page, but when you refresh the page they do show up, then you need to disable Ajax loading.

To disable Ajax loading follow the instructions below:

  1. Open your Squarespace website, and click on ‘Design’ on the menu on the left: disable ajax squarespace
  2. Click on ‘Site Styles’ disable ajax squarespace step2
  3. And the last step is to go to SITE: LOADING and disable Ajax Loading:
    disable ajax squarespace step3

If this does not solve the issue, please contact us in the chat or send us more details on support@embedsocial.com

Avatar for Nevrie Xhemaili
Nevrie Xhemaili

Nevrie is the Customer Success Manager at EmbedSocial, responsible for exceeding customer expectations, making sure each individual user gains the most value from the platform.