
1st Direct Pools reviews
1st Direct Pools reviews page
4.5 rating out of 435 reviews
Rating
Reviews
J
J Cripps
We had a pool installed by Ambassador Pools some 28 years ago and have been delighted with them ever since. They are always helpful, both for routine items and for urgent problems.
I would particularly commend the West Stour manager, Ashley, for always making the extra effort and thought.
M
Mr Helm
Excellent customer service. The incorrect part was ordered which was returned, Corinna giving confirmation when received and an immediate refund.
G
glen durant
Paul from first direct went out of his way to source a product which is no longer readily available currently. Paid for over phone and delivered within days. Well done and first port of call in future
PAUL ATLAS
Brian was efficient , knowledgeable and friendly.
Price was reasonable.
Impressive inventory
Thank you
David Fettes
Super service. Went the extra mile. Very good prices too
Simon Atkinson
The technical support team are fantastic and take the time to troubleshoot any issues we have when it comes to replacing parts and or managing orders.
Terrikeith2
Very unhelpful lady in sales. Sold me something I didn't actually need in hindsight. Just generally unhelpful as didn't ask what the pool issue was
D
Daniel Rand
Advised on fitting needed , arrived the the next day. Very helpful excellent service.
J
Jim Matthews
Corinna
Was so helpful over an issue with a pump i had brought, she got it sorted fast and efficiently, she was knowledgeable and polite if I could give more stars I would
Thank you so much. I would 100% be using again
D
Delivery and Order Details
good company to deal with very helpful and Delivery as promised will deal with them again!