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1st Direct Pools reviews
1st Direct Pools reviews page
4.5 rating
out of 435 reviews
Leave a review
Rating
82.98%
361 Reviews
3.44%
15 Reviews
2.75%
12 Reviews
1.14%
5 Reviews
9.65%
42 Reviews
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J
J Cripps
We had a pool installed by Ambassador Pools some 28 years ago and have been delighted with them ever since. They are always helpful, both for routine items and for urgent problems. I would particularly commend the West Stour manager, Ashley, for always making the extra effort and thought.
2 days ago
M
Mr Helm
Excellent customer service. The incorrect part was ordered which was returned, Corinna giving confirmation when received and an immediate refund.
2 days ago
G
glen durant
Paul from first direct went out of his way to source a product which is no longer readily available currently. Paid for over phone and delivered within days. Well done and first port of call in future
2 days ago
PAUL ATLAS
Brian was efficient , knowledgeable and friendly. Price was reasonable. Impressive inventory Thank you
2 days ago
David Fettes
Super service. Went the extra mile. Very good prices too
3 days ago
Simon Atkinson
The technical support team are fantastic and take the time to troubleshoot any issues we have when it comes to replacing parts and or managing orders.
a week ago
Terrikeith2
Very unhelpful lady in sales. Sold me something I didn't actually need in hindsight. Just generally unhelpful as didn't ask what the pool issue was
a week ago
D
Daniel Rand
Advised on fitting needed , arrived the the next day. Very helpful excellent service.
a week ago
J
Jim Matthews
Corinna Was so helpful over an issue with a pump i had brought, she got it sorted fast and efficiently, she was knowledgeable and polite if I could give more stars I would Thank you so much. I would 100% be using again
a week ago
D
Delivery and Order Details
good company to deal with very helpful and Delivery as promised will deal with them again!
a week ago
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