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1st Direct Pools reviews

1st Direct Pools reviews page

4.5 rating out of 435 reviews

Rating

82.98%

361 Reviews

3.44%

15 Reviews

2.75%

12 Reviews

1.14%

5 Reviews

9.65%

42 Reviews

Reviews

We had a pool installed by Ambassador Pools some 28 years ago and have been delighted with them ever since. They are always helpful, both for routine items and for urgent problems. I would particularly commend the West Stour manager, Ashley, for always making the extra effort and thought.

Excellent customer service. The incorrect part was ordered which was returned, Corinna giving confirmation when received and an immediate refund.

Paul from first direct went out of his way to source a product which is no longer readily available currently. Paid for over phone and delivered within days. Well done and first port of call in future

Brian was efficient , knowledgeable and friendly. Price was reasonable. Impressive inventory Thank you

Super service. Went the extra mile. Very good prices too

The technical support team are fantastic and take the time to troubleshoot any issues we have when it comes to replacing parts and or managing orders.

Very unhelpful lady in sales. Sold me something I didn't actually need in hindsight. Just generally unhelpful as didn't ask what the pool issue was

Advised on fitting needed , arrived the the next day. Very helpful excellent service.

Corinna Was so helpful over an issue with a pump i had brought, she got it sorted fast and efficiently, she was knowledgeable and polite if I could give more stars I would Thank you so much. I would 100% be using again

Delivery and Order Details

good company to deal with very helpful and Delivery as promised will deal with them again!

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