All County Funeral Home & Crematory reviews

It has been HORRIBLE!! I was recommended this place by hospice and have waited OVER 2 weeks for a death certificate, (that I still DON'T HAVE!!) meantime they can't cremate our loved one! He has been sitting there for over 2 weeks waiting to be laid to rest! For the first week I was told it would be 24 to 72 hours for a death certificate. Then Tuesday which is past the 2 week mark, I get an email from them saying the doctors office who is supposed to sign the death certificate told them they don't even have a file on our person!! I am so FRUSTRATED!! This is just totally unprofessional and disrespectful not only to our loved one but to us. How can you keep a family waiting OVER 2 WEEKS and still not have a resolution??? I call leave messages - no one calls back. I email, no-one emails back. This is crazy!! I guess I am going to have to go down to the funeral home to get some answers and resolution. We just want to lay our loved one to rest, this is crazy! WOULD NEVER RECOMMEND! They should make a zero star! Well I will say this - I just received a call from Travis at All County and he did say he had to make a call to the doctors office that is supposed to sign the death certificate and get what he called "out of his normal character with them" but I was told we should have a death certificate within 72 hours again. So lets see if they can redeem themselves. He said they were the ones who "dropped the ball" so hopefully we can get some closure and lay our person to rest SOON or I may have to do a review on this Doctor.