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Big Dog Solar reviews
Bigdog Solar installs home solar, batteries & EV chargers in ID, MT & CO. HQ: Pocatello, ID.
4.5 rating
out of 2474 reviews
Leave a review
Rating
81.44%
2015 Reviews
6.06%
150 Reviews
2.46%
61 Reviews
1.41%
35 Reviews
8.6%
213 Reviews
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Bonnie Strong-Grimm
He was very patient, friendly and knowledgeable.
3 days ago
Ashley Chavez
Daniel was amazing. He came out to get measurements and my garage is the biggest mess right now. Poor guy had to walk through a maze to get to my electrical panel. He was very pleasant and kind.
3 days ago
Weston Bunnell
3 days ago
Loris Fenner
Great efficient support with our setup!
3 days ago
Talmage DeLange
George was great. I had a great experance. He was on time. Very polite and full of good information and guidance
4 days ago
Blaine Akers
Stsrting the process of getting a battery. So far so good.
4 days ago
David and Kristine Hodson
4 days ago
Savanna Railton
They were dishonest about the facts of the credit with taxes and insisted even though it says tax credit it was actually a check in hand to pay back to the loan company in order to maintain our monthly payment! TWO different agents confirmed it wasn't credit but a check in hand! They were dishonest about the production of the solar panels. They were dishonest about the time frame it takes. They were dishonest about the entire cost. They were dishonest about the monthly payments. We made a giant mistake allowing them to guilt us back into a contract after cancelling the first one! They sent in a guy called the fixer who convinces people with lies to get back into a contract when they back out! The employees they have are not educated on the steps either! I honestly don't recommend anybody go through with solar through them! On top of all of this it took over 4 weeks for them to schedule the inspection when they said it would be done in 7-10 business days! I had to deal with it all while I had twin infants in NICU because we were paying for something that wasn't even working! They also tried pocketing $860 of ours! We had decided to upgrade our electrical box and they sent a guy here to fix only the switch and wasn't going to say a word to me I had to call them out on it in order to get them to refund the amount! The guy they sent had to work with a local electrical company because they didn't order the correct part on TWO DIFFERENT OCCASIONS! The workers they used were very kind but could not speak English which resulted in me signing documents that was meant for my husband to sign! Oh they also put my husband makes 3x what he actually makes in order to get the loan approved and kept saying they didn't need income verification! They also didn't even get my address correct on the documents! Proceed with caution! Edited to add we now pay double what our monthly electrical bill was and soon will be paying triple since we were not given the 30% to put back on the loan! There are also 4 other people in the same town as I am that were also lied to and manipulated!
5 days ago
Charlene Rowsell
a week ago
Chris Starr
So far so good. Very communicative. Seems like they are on top of project. Good customer service.
a week ago
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