Hello Chapter LLC reviews
Hello Chapter LLC reviews page
5 rating out of 194 reviews
Rating
Reviews
Andrew Corso
We had an incredible experience working with Chapter NYC on the full gut renovation of our first co-op on the Upper East Side! From the very beginning, the team made what could have been a stressful process feel smooth, collaborative, and even fun.
We came in knowing the vibe we wanted but weren’t entirely sure how to bring it all together. Katia, our designer, was amazing—she helped us refine our vision, pinpoint the right finishes, and identify what truly defined our style. She also gave thoughtful, honest feedback that helped us realize that just because we loved A and B didn’t mean they worked together—and that sometimes A and C created a much more cohesive look. Her guidance elevated the entire design and made our home feel beautifully balanced and uniquely ours.
Nihaar, our project manager, was equally fantastic. Since we were living in a short-term rental during the renovation, he made sure we were always up to date on progress in the unit. He was communicative, patient, and great at explaining any issues that arose—always helping us visualize alternative options and sharing his professional insight to guide our decisions.
The end result exceeded all our expectations. We’re absolutely thrilled with our new home and so grateful to the Chapter NYC team for bringing our vision to life. We couldn’t recommend them more highly!
lola
Love Chapter. Used them like three times for my rental properties in Miami. First, a leaky roof fix, then a kitchen renovation at my Miami Beach place. Always quick. They even gave me a good price. They know what they are doing. Need an affordable General contractor Miami and these guys are it. My newest tenant wanted new flooring in the bedroom.
Satya Chakravarty
I partnered with Chapter for a full gut renovation of my NYC apartment, and the experience was exceptional in every respect. The quality of their workmanship is truly impeccable, but what sets them apart is the caliber of their team—professional, detail-oriented, and consistently operating at the highest standard.
Their tech-forward approach elevated the entire process. The client portal provided a seamless, transparent experience, allowing me to stay fully informed without the need for frequent site visits. At every stage, I felt complete confidence that my vision was being executed with precision and care—an uncommon and invaluable level of trust in a construction project.
A special shoutout to the project team - Katia, Lior, and Ariel were outstanding. They functioned as a cohesive, highly skilled team, and it always felt as though they were genuine advocates for my best interests. Katia’s design sensibility was both sophisticated and perfectly attuned to my space, while Lior and Ariel ensured flawless execution down to the finest detail. Their ability to balance thoughtful design with practical, cost-conscious decision-making was particularly impressive.
I recommend Chapter without hesitation—this was, without question, the most seamless and elevated construction experience I’ve had to date.
João Victor Garcez
Second time using them and Chapter is still the real deal. My realtor suggested them years ago for a small kitchen fix-up, and just recently I needed a bigger renovation for my guest bathroom. Finding the best General contractor near Miami isn't always easy, especially for someone like me who doesn't quite get all this newfangled internet stuff. But Chapter's team was so patient and explained everything clearly. They even worked around my cat, Mittens, who is quite the curious one! Really appreciate their attention to detail. Definitely recommend to anyone in Miami looking for good, honest work.
Nicolas Garcia
chapter the best Company around. I definitely recommend them professional, reliable, and punctual. Definitely a great experience.
ANA ROMEU
A luxury renovation warranty Miami was critical for us, especially with a baby on the way and limited energy to oversee things ourselves. We received several quotes, and while Chapter wasn't the absolute lowest, their comprehensive proposal and clear communication of what was included justified the investment. The other companies seemed to tack on hidden fees for every little detail, making their initial low bids misleading. Chapter, in contrast, was transparent and delivered exceptional value for the quality of work. We were so relieved to not have to manage the whole thing myself while pregnant
Robert Paulson
Thank you Chapter! They remodeled our entire apartment in Chelsea and did a great job! It’s a “one stop” shop - we had a designer, project manager (Carolin - who was just fantastic!) and they got all city permits as well as dealt with our (very difficult) building managment company. Our apartment looks amazing! Great work and design. Thank you Chapter!
Navid
Mikey Azougui
I hired Chapter to renovate an investment property I own in Maplewood, and the experience was excellent. Ravit managed the project from the estimate all the way through completion, and she kept everything organized and moving quickly. Communication was always clear, which made the process very easy to follow.
Katia handled the interior design, and her selections made a big impact. The new kitchen and bathroom look modern and clean, and the new flooring completely refreshed the entire house.
We also replaced the roof as part of the renovation, and that work was done efficiently and with solid quality. The upgrades added real value to the property, and it’s now in great shape for renting.
CEDRIC DUMINIL
Completed a full condo makeover with Chapter. Renovation process is always a stressful one especially from what i heard from friends here in Miami but i am glad i met Chapter.
They stayed on track with the agreed budget and more importantly the timeline. In 5 months only, the entire condo was gutted down and remodeled completely passing all inspections. Their online portal giving you constant updates and photos on the progress made it really transparent & efficient. I have to give a big shout out to Selcuk ), my project manager who really played a key role for making the remodel a success. His great responsiveness, attention to details, constant follow up and ability to handle quickly any challenging situations made the process really smooth. I would hire Selcuk in a heartbeat for any remodeling projects.
