Hello Chapter LLC reviews
Hello Chapter LLC reviews page
5 rating out of 187 reviews
Rating
Reviews
Jason Richardson
We hired Chapter to do a full gut renovation of our co-op apartment, updating everything from floors and kitchen to bathrooms, wall configurations and HVAC. Our building has an incredibly tough approval process, so it was great that the Chapter team managed it fully.
Rubi, our project manager, was fantastic. She handled all communication with our building, stayed on top of paperwork, and consistently followed up so nothing slipped through the cracks. Her proactive approach made us feel confident the entire way.
Dila, our designer, was equally great, she understood exactly what we wanted and turned our ideas into a beautiful design, and we’re thrilled with how everything came together.
The renovation finished on schedule and stayed within our budget, which we didn’t expect given the scope of work. We absolutely recommend Chapter to anyone doing a major renovation in NYC, especially in co-op buildings!
Ritesh P.
We chose Chapter to renovate our co-op apartment in Manhattan, mainly focusing on a complete update of our outdated kitchen and bathrooms. Ali, our project manager, was fantastic—he handled everything from permits to coordinating deliveries, and always kept us informed. We never felt left in the dark or worried about the next steps.
Lorena, our designer, completely understood what we wanted and brought our ideas to life. She came up with clever ways to maximize storage and made our small spaces feel open and stylish. Her attention to detail and great taste made all the difference.
The entire renovation process was far less stressful than we'd anticipated, especially given how tricky NYC co-op renovations can be. Everything was done on schedule and within budget, and the results are amazing, our place feels brand new.
We’re thrilled with how our apartment turned out and would absolutely recommend Chapter to anyone in NYC looking to renovate.
josh bornstein
Renovated my Manhattan apartment , took me some time to choose who to work with. Eventually, I decided to go with Chapter and
had such a great experience! Dila was amazing with the design, super creative and listened carefully to what I wanted. Ali managed the project and kept everything moving without stress. Both were super easy to work with and always on top of things. The place turned out beautiful, and the process was way smoother than I expected. Highly recommended if you want to thrust a company who treats as if it was their own appartment!
Gilhar Talel Yosef
I hired Chapter to renovate my condo in Wynwood Miami.
The experience was professional and transparent from the first onboarding meeting.
The permits took a few months but I was prepared for that.
I have renovated the entire apartment, including kitchen and 2.5 bathrooms, floors, and millwork, and the construction phase took a bit more than 4 months. again, within the range that was communicated to me.
Overall, I was pleased with the experience and the final results. I would highly recommend Chapter.
Ariel Aharonov
I did a full apartment renovation in Queens with Chapter and couldn’t be happier with the results. The entire team was super professional and easy to work with. The design process with Lorena was a real highlight — she helped bring my vision to life while making sure everything stayed functional and within budget.
Lior managed the project, and he kept everything running smoothly from start to finish. Communication was great, timelines were clear, and whenever issues came up (as they always do in renovations), he handled them quickly and kept me in the loop.
The craftsmanship and attention to detail were excellent. I’ve had friends go through nightmare renos, but mine actually finished on time and came out even better than I expected.
Huge thanks to Lorena, Lior, and the Chapter team! I highly recommend working with them if you’re planning a renovation in NYC.
Ben Dror
I recently renovated my apartment with Chapter and had an excellent experience from start to finish. The project included a full kitchen and bathroom remodel, new flooring, paint, and some custom carpentry. Everything came out beautifully and exactly how I imagined.
What really made the process smooth was the project management. Lior was in charge of my project and did a fantastic job coordinating between the team, the building, and me. He was always on top of things — from scheduling inspections to managing deliveries and making sure every detail was executed properly. Anytime a question or issue came up, he responded quickly and found a solution right away.
The entire team was professional, respectful of the space, and kept things clean throughout the process. The quality of the work was top-notch, and the project was completed on time — which is rare in NYC.
I highly recommend Chapter if you’re planning a renovation in the city. And if you get Lior as your PM, consider yourself lucky!
Lena Boettcher
We had our Brickell condo renovated by Chapter. The renovation project included the bathroom, kitchen, and some flooring work. The results were amazing! Our new bathroom make us feel like we are in a spa, the kitchen is finally functional, and the new flooring makes everything look seamless. Chapter team was professional and detail-oriented. We worked with Irit for the design and Andres was our PM. They kept everything on schedule and within budget and kept us up to date throughout the whole process. If you’re looking for reliable renovation contractor in Miami, we highly recommend Chapters team!
Amanda L. Genovese
We just finished an almost full apartment renovation (kitchen, two baths, floors, lighting, painting) with Chapter and would recommend for a Manhattan renovation. The entire team was thoughtful and responsive, especially Nihaar, Lorena and Peter. Nihaar communicated with us throughout the process, engaging with us and helping us problem solve the quirky issues that arise during an NYC renovation. Lorena impressed us with her layouts and design to make our home functional. Peter, as contractor made our vision come true; he is truly skilled with painting/skimming, tiles, problem splicing, and he gave great advice. The team helped us navigate the complex process of approvals, city requirements, and more. We are happy with the outcome and would definitely recommend.
Spook S
Nuran Askerov
My Miami Beach condo was feeling stale and outdated, I wanted more space but I didn't think there was much that could be done but after talking with Ben he proved me wrong. Ben and his team reimagined the space with built-in storage, sleek lighting, and a foldaway dining table that disappears into the wall. Now, my place feels twice as big and way more stylish. They worked around my schedule since I was living there during the reno. Absolutely worth it.
