We hired Chapter to do a full gut renovation of our co-op apartment, updating everything from floors and kitchen to bathrooms, wall configurations and HVAC. Our building has an incredibly tough approval process, so it was great that the Chapter team managed it fully.
Rubi, our project manager, was fantastic. She handled all communication with our building, stayed on top of paperwork, and consistently followed up so nothing slipped through the cracks. Her proactive approach made us feel confident the entire way.
Dila, our designer, was equally great, she understood exactly what we wanted and turned our ideas into a beautiful design, and we’re thrilled with how everything came together.
The renovation finished on schedule and stayed within our budget, which we didn’t expect given the scope of work. We absolutely recommend Chapter to anyone doing a major renovation in NYC, especially in co-op buildings!