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Hello Chapter LLC reviews

Hello Chapter LLC reviews page

5 rating out of 182 reviews

Rating

98.9%

180 Reviews

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1 Reviews

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1 Reviews

Reviews

We had our Brickell condo renovated by Chapter. The renovation project included the bathroom, kitchen, and some flooring work. The results were amazing! Our new bathroom make us feel like we are in a spa, the kitchen is finally functional, and the new flooring makes everything look seamless. Chapter team was professional and detail-oriented. We worked with Irit for the design and Andres was our PM. They kept everything on schedule and within budget and kept us up to date throughout the whole process. If you’re looking for reliable renovation contractor in Miami, we highly recommend Chapters team!

Amanda L. Genovese

We just finished an almost full apartment renovation (kitchen, two baths, floors, lighting, painting) with Chapter and would recommend for a Manhattan renovation. The entire team was thoughtful and responsive, especially Nihaar, Lorena and Peter. Nihaar communicated with us throughout the process, engaging with us and helping us problem solve the quirky issues that arise during an NYC renovation. Lorena impressed us with her layouts and design to make our home functional. Peter, as contractor made our vision come true; he is truly skilled with painting/skimming, tiles, problem splicing, and he gave great advice. The team helped us navigate the complex process of approvals, city requirements, and more. We are happy with the outcome and would definitely recommend.

My Miami Beach condo was feeling stale and outdated, I wanted more space but I didn't think there was much that could be done but after talking with Ben he proved me wrong. Ben and his team reimagined the space with built-in storage, sleek lighting, and a foldaway dining table that disappears into the wall. Now, my place feels twice as big and way more stylish. They worked around my schedule since I was living there during the reno. Absolutely worth it.

Kamaal Morrison

These guys really care. Clear communication and walks me through the plan every step of the way. Highly recommend!!

The experience with Chapter was above our expectations. Zach and his team delivered as promised. Budgets and timelines were met and the service from the entire team was incredible. Highly recommended!

Ejituru Okorafor

I would recommend working with Chapter. My project manager Rubi was very responsive most notably, as we navigated getting the necessary approval from the management company for my coop building. Rubi and the Chapter team worked diligently to meet my move-in deadline. Post move, Rubi was there to ensure all remaining punch list items were resolved. Renovations don’t always go as planned as items are bound to be discovered once the project starts. However, Chapter was good at anticipating changes and their proposal was detailed thus there was transparency when a change order was needed.

UPDATE (JANUARY 2025): Unfortunately, my experience with Chapter turned quite negative. I used them for a minor job and they have taken advantage of me through continuous change orders to the scope. Ultimately, they billed me $20K for less than 20 hours of work. Sebastian and Gabriela were confrontational after we discussed the scope changes, and I would not recommend Chapter. I have mentioned this to my Co-op board as well to avoid using in the future.

Had my office done by their team. Couldnt be happier with the result. Everything went smoothly and the team was very communicative throughout the entire process

I had just completed a full apartment renovation. It was a very good experience. I had a great team in Nihaar and Monica as project manager and designer. Few mistakes were made . Mostly rectified. Few disappointments but overall it was a positive experience. Apartment renovation is never a cake walk but I think they made it much more bearable than it would have otherwise been. One of the great things I like about chapter, They promise not to walk away from the job once it’s completed. But Nihaar promised to be there for the next year if any issues related to the work done arise. I very much appreciate that. I will Definitely recommend them. And I would sure use them again for any renovation project I may need in the future.

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