Rating

82.23%
2666 Reviews
12.24%
397 Reviews
3.17%
103 Reviews
1.54%
50 Reviews
0.8%
26 Reviews

Reviews

Bernadette Tomczak
2 months ago
John Singleton
This was the first time I have experienced this cruise. It was a great experience. I took a party of eight and everyone enjoyed it. The staff was very friendly and had a Christmas Festivity spirit. We also had dinner at PIER 290 restaurant after the cruise. It was also exceptional. Our server Madeline G was the best. I will definitely make this a yearly ritual.
2 months ago
Seyren
2 months ago
Lindsey Heer
We drove down from northern Wisconsin to enjoy the weekend in lake Geneva with our grandchildren. The Santa Cruise was wonderful. The boat was warm,Christmas music, lighted colorful sculptures set the mood along the lake. It was topped off by Santa coming out of his castle long the river with his list of all the children on the boat. How exciting. We also enjoyed a delicious meal at Pier 290. It was a lovely experience for all of us.
3 months ago
carol mola
great experience .. My grandson loved it . It was a very well run operation . 🎄
3 months ago
Kimberly
We sailed the Holiday cruise on 12/14 at 7:20pm which wound up being a polar vortex weekend. While the ferry is enclosed with heaters blowing they honestly couldn’t keep up. Not the company’s fault, they don’t control the weather of course, but while appropriately dressed, it was still quite cold. Alyssa, our cruise attendant, did an excellent job narrating the cruise! She was peppy and even improvised at one point when her mic was giving her first! She deserves kudos! Her colleague however, was a distraction. That girl (who is the same one that walked us from the line to the dock) sat next to Alyssa and tapped out on her phone the entire time. Her body language just exuded the fact that she didn’t want to be there. She turned on the charm at the end when it was time to mention tipping, after Alyssa was done with her narrations. It was just a downer to have someone up front and on display, completely removed from the moment. If she wanted to use the cruise time to catch up on socials and snaps she could have done so out of view by going on the other side of the car where no one was. Alyssa and all of the gentleman on the dock made up for it though! All super friendly and personable! I’m sure the kiddos on board still loved it.
3 months ago
Jacky
The tour was fabulous and the staff on the boat were amazing. I would have given it a 5 star but did not for one reason. Robyn/Robin one of the helpers at the boat house lineup was EXTREMELY rude and condescending to my elderly parents. She scolded them as though they were a child and asked us to all go to the back of the line. We had been already waiting in line for a long time and there was no clear signage or direction on where the “official” start was. She said too bad to go to the back bickering at them. She was so condescending and my young child watched their grandparents scolded on a day that was supposed to be fun. It’s a family event in Lake Geneva - not a time to act like this is a Hollywood movie premiere scolding parents and grandparents. Not a way to talk to people.
4 months ago
Yogie
Overall great..make sure to sit on the right side to get better view of the tour..tour guide will explain the history of the mansions around the lake..can buy beverage inside the boat too..
4 months ago
Nicolina Falcone
Our rehearsal dinner was an absolute dream on the Walworth mail boat. Angie helped us with everything. Hazel's catered and was delicious. the bartenders were attentive and even came to me as the bride! 10/10 absolutely perfect!
4 months ago
Steve Kieffer
We decided to celebrate my wife's 65th birthday by going on a Lake Geneva cruise and it couldn't have worked out better.
4 months ago
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