AlerisLife, Inc. reviews
Five Star Senior Living, Inc. reviews page
4.7 rating out of 7047 reviews
Rating
Reviews
The SheerWood Crow
I’ve heard nothing but good things about this place from former clients who moved here. When the time comes this will be top of my list for myself.
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Maureen Ratliff
Kindly send me an email when you have a moment.
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Allan Vander Hamm
I live at it and they two major girl who is overcooked like there’s so much price on it. It’s not good for you. The other thing that is bad for the place is the manager Independent Living, believes that whatever he says that way, as for service day A meeting I know everything about does everything the right way he didn’t even know the 2025 he tries to intimidate is a very poor manager and 81 years of dealing with the post office. I would have to say as a finance for the area in. He doesn’t have any regard to his attitude, he informed me that he will make the decision about my service day
Lana Richmond
We have been so happy with the Forum family since mom moved in. I researched and visited over 30 independent, assistive, & memory care facilities with my sis and niece to find the best match for moms current needs. She has only been here a month but so happy with all staff, food, activities, and facilities.
The residences are kind and friendly and we feel like we have an extended family. So many kind residents and their family reaching out to our mom and us.
The staff from front desk, dining, activities, housekeeping, maintenance, and so many others, have been outstanding and so helpful while she is transitioning to so much newness. The outstanding staff go out of their way to ensure she gets down for meals, find her way to activities when she seems lost, and have helped her meet new friends with common interest. The resident ambassadors group is awesome.
We feel comfortable with her living at the forum as Everyone of the staff regardless of their role are hard working, sincerely kind and loving individuals who engage with the residence making them comfortable in their home.
We are happy we found this new home for mom that is closer to both of us and helps us in caring for moms needs when we can't be there!
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Angie
Justin facilitated everything so that my dad had a smooth transition from rehab to assisted living. He was very patient and made the transition easier for us.
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Edward Quinn
Five Star Senior Living has been the third facility in the past three years that we've taken my parents to live and will be the last. My parents love the place. My Dad raves about the food and nice people who serve them in the dining room. One unique quality about this facility is the interaction of not only the servers/nurses/care-givers, but the management....even the Executive Director. She visited each table in the dining room and greeted everyone by name, which was very impressive. For those that are looking for any company to do business with, my suggestion is to evaluate the business by interviewing the leadership and that is truly why this organization shines so brightly, the leadership. My parents love this place!
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Connie Bullard
The memory care unit of The Forum at Memorial Woods is perfect for my mom. The care they give each and every resident is so respectful and attentive to their needs. My mom feels at home and very safe there.
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Anne F
Looking for a new home for our Dad and did a tour with Beth. Nice facility and Beth did a great job explaining everything.
JOE NEUMANN
I moved to Five Star two months ago as I’m now widowed, childless and somewhat disabled. I moved here to feel safe and make friends as most of my close Reno friends are gone. I’ve found all of my expectations were real, I feel very secure, everyone is very friendly and the staff extremely helpful no matter what the request. I have yet to participate in any of the offered activities because I recently had surgery, but look forward to joining in as soon as I’m able. I think my choice of Five Star Premier was a wise one.
Greg Thiebaut
Always helpful and supper nice staff. Always friendly and asking how they can help. Management is helpful and engaging. Always a pleasure to work with Melissa in VTR. Congratulations on your new job you will rock at it. The DON Haluku is carrying and compassionate about her job and the residents she cares for. Sneha is always helpful courteous, respectful and considerate of people's needs.
