I found Kidmoto when searching for a car service that provided toddler car seats. They were literally the only provider in my market (I was actually shocked uber/lyft don’t consistently have this option). I was anxious because I couldn’t find much info on Kidmoto - and that’s why I’m writing a detailed review.
Overall excellent experience.
Same basic business model as uber where you schedule, book, and pay via Kidmoto, who assigns you a driver for the ride. Then they send you the driver’s contact info a few hours before your pickup - and from there we texted back and forth with the driver to coordinate (e.g., when we landed and what door to meet at).
Our driver was awesome - we’re in Pittsburgh market and Ali took us to and from airport. He was easy to coordinate with, showed up in an Escalade, which was immaculate, and he was a great driver. It really couldn’t have gone better
Booking with Kidmoto was pretty easy too - more or less the same as reserving a future ride via uber/lyft, or booking car service back in the day. For what it’s worth the UX itself kinda sucks and the app is worthless. Honestly that would’ve been enough to point me to a competitive system if there were one… but in the end the bad UX didn’t stop me from booking and having a successful ride, it just made planning and reviewing my reservation a little annoying.
Anyway, I hope this helps someone. I couldn’t find many honest sounding reviews and wasn’t sure what to expect from Kidmoto… but in the end it all worked great. I’d imagine experience varies driver by driver, but in my experience with one driver across two rides, it was great.