We have never used Kidmoto but when traveling to Seattle recently, we didn't want the hassle of traveling with 2 car seats. I will 100% use them again! They have been great with updates and constant emails and texts to connect you with your driver. Our 1st driver Anna was great and met us at baggage claim with a sign with our name and was really nice and helpful. For the return leg of our trip, I had forgotten to book their services and when I reached out, it was less than 24 hrs from the flight so the app wouldn't allow me to book. When I emailed them, they told me promptly what to do and in a few hrs, they had found me a driver! Alex was also great! He came early but didn't rush us and helped us load up etc. I 100% recommend them to anyone with kiddos!