Thank you Nicolock.
Over ten years ago we had Nicolock pavers installed at my home in Bellmore, NY. Over the last few years the bullnose pavers started wearing out significantly.
We contacted Nicolock and told them about the situation at hand. Nicolock (with Jessica's assistance), sent someone to our home to see the worn pavers. The gentleman that looked at our pavers agreed that they have been wearing more so than the company would expect. That is when Nicolock showed its incredible level of customer service and willingness to stand behind its products. Even though the bullnose pavers were installed over ten years ago, Nicolock offered to replace all of the bullnose pavers.....at no cost. All we were asked to do was pay for the installation.
Potential customers need to know the quality of this company is unmatched in the industry. The front of our home looks great as Nicolock's customer service team (including Jessica), stood behind its product and even exceeded our customer service expectations.
You have my permission to use this email (or any contents within), for any purpose. And, with a company that stands behind its products and customers like you do, I am glad to recommend you to anyone I know. Already, my son has bought Nicolock products for his new home.
Thank you again.
Darrin & Cheryl