Improve your website according to your customers’ needs
Do you want to know if your website is well-designed? Is it easy to use, mobile-friendly, and has updated content?
The user feedback would be the best answer to all these questions.
So, it’s time to call for your website visitors’ opinions, and our online form is perfect for that.
Website feedback forms and questionnaires are great tools that can help you learn a lot about how easily your customers navigate your website. These website evaluation forms can provide you with actionable feedback that is vital for e-commerce businesses where customer satisfaction highly depends on the website’s user experience.
Use our feedback form template for easy usability webpage evaluation, getting feedback on the ease of finding information, and getting suggestions on website improvement. Our website feedback survey includes straightforward and precise questions that your respondents can quickly answer without putting in too much effort.
Additionally, with our drag-and-drop form builder, you can easily change the filed types to multiple-choice questions, star rating questions, drop-down menus, etc., rearrange the question order or add new questions of your choice. Continue customizing the survey form by adding a professional-looking theme that will fit your brand. Next, you can gather feedback from multiple sources by sharing the form on social media, via email, or SMS. Also, the form can be embedded anywhere on your website without the need to install additional plugins. All the responses are gathered in one place, from where you can export them into Excel or Google Sheets and have them analyzed later.
Use the customer feedback gathered from our online survey to discover your visitors’ pain points, and improve the overall experience.
The website feedback form template can be used literally on any website. You can embed it on a dedicated landing page, use it in a FAQs section, or create a feedback button, so when clicked users will be redirected to the form. Keep the form as it is or as simple as possible in order to gain great completion rates. Use feedback for making decisions on the overall customer experience on your website or as input for your customer support team to understand proactively how most of the users interact with your website.
Here is how to get started:
Steps to create a website feedback form:
- Create an account for EmbedForms
- Choose the ‘Website feedback form’ template
- Edit form fields if needed
- Publish the form
- Copy and share the form link on social media
There is no limitation on the number of feedback forms you can make. The system supports an option to create multiple forms that all have their own unique URL.
Yes, you have different design and layout themes in the Settings that you can use to change the look of your forms.
At the moment the form templates include a specific theme + a list of questions that are suitable for the use case and type of data you want to collect. You can choose from:
- Net promoter score
- Company testimonial form
- Restaurant feedback form
- Event feedback form
- Hotel feedback form
- Course evaluation form
- Software evaluation form
- Fashion product review form
Yes. You can use the photo uploader option and include it in the form so people can upload photos when they will in the form.
Yes! The system checks for new responses and you can set up a recipient email where the notification will be sent.
Yes. You can export the responses in .csv format and upload them to Google sheets or a similar spreadsheet tool for further analysis.
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