Garage Door Repair Reviews

5.0 rating out of 408 reviews

User profile - Dawn Carter.
Dawn Carter
DEFINITELY RECOMMEND!! Phil at Tip Top was wonderful. Polite, honest, businesslike, quick and knowledgeable. I had previously purchased a new garage door opener. Phil came out and found that my old one only needed a minor repair and that the new one would not be strong enough for my current door. He showed me what needed to be done with the door. This was the main issue not my opener. He repaired the opener, put in new springs and other minor repair. He had told me if the new opener was installed, the door would need to be repaired either way.Saved me $$$ for sure. Definitely worth having him do it this way. Thanks Phil for the great work. Hope you enjoyed the meatball sandwich!
5 years ago
User profile - Nicholle Wright, AICP.
Nicholle Wright, AICP
We called this service and they were at our house within 2 hours. The rep was friendly, knowledgeable, and had our broken springs and seals repaired immediately. We would recommend this company to our good friends!
5 years ago
User profile - MK Harris.
MK Harris
Phil and Matt are fantastic people. A honest and experienced team. Scheduled appointment same day. Matt came out and provided a "no pressure" service with options that we could take advantage of now or in the future. He programed the car's HomeLink system to the new opener and made sure everything was in good order. We love our new garage door opener and appreciated the service. Thank you Tiptop Door!
5 years ago
User profile - Prescott Harshman.
Prescott Harshman
Called after pm from yelp inquiry for garage door repair. They offered to come that night but I had them come in the morning. Great service, very personable, clean and complete. I would definitely use them again.
5 years ago
User profile - Mike Musso.
Mike Musso
We called Tip Top Garage services and were surprised how fast and efficient he was in replacing our broken garage door. Phil (with 20 yrs of experience) arrived on Monday, 2020 Labor Day, determined the problem showed me the broken parts, no longer available, on my 13 yr. old unit. He came fully equipped to replace my failed unit. He also provided additional assistance setting up my Cell Phone with the latest App to control and monitor this garage door. He also did preventative maintenance on our larger 2 car garage at no charge. He has a wealth of information to share. I feel very comfortable recommending his service.
5 years ago
User profile - Alex Le.
Alex Le
Tiptop Door and Gate Service get 5 stars from me. This company should be the only one you call for door repairs. They provide friendly, professional and fast service. From the person on the phone to dispatch to Phil, the technician I am very satisfied with the good old fashioned GREAT CUSTOMER SERVICE. I called several other companies that advertised emergency service. Tiptop is the only company that was willing to help. THANK YOU Phil! We need more people like you in the service repair industry.
5 years ago
User profile - Wayne Hiebert Jr.
Wayne Hiebert Jr
Phil was outstanding. Not only did he show up the same day I called it was a Sunday on a holiday weekend. He was professional and efficient. Took care of our garage door for a very reasonable price. I will be recommending this company to anyone with garage door issues in the future. Extremely happy with the service.
5 years ago
User profile - Lorraine Ibarra.
Lorraine Ibarra
Phil came out to our home. He is very professional and knowledgeable. He is very prompt. I am keeping his information for any future service. I would highly recommend this company.
5 years ago
User profile - Romeo Insigne.
Romeo Insigne
Exceeded expectations, has my strongest personal recommendation. If you want an honest, polite & proficient professional, then Phil is YOUR GUY. Satisfaction guaranteed, top notch customer service.
5 years ago
User profile - CA Campbell.
CA Campbell
I was working in my yard and a truck pulled up and Phil saw my garage door was in need of service. It was such a pleasant experience not only did he fix my garage door, he didn't charge me anything. It made my day
5 years ago
User profile - Jesus Valdovinos.
Jesus Valdovinos
Friendly, great customer service and very knowledgeable
5 years ago
User profile - John Hagee.
John Hagee
A very fast and competent service. Fair pricing and availability. Would recommend Phil to anyone.
6 years ago
User profile - Jeanne Anderson.
Jeanne Anderson
Phil and the office manager could have not been more accommodating to my needs. Answering all my questions and even giving me a tutorial on the operation of the remote. If needed I will definitely call again.
6 years ago
User profile - W C.
W C
Absolutely phenomenal in every way! We've had them service our garage door on several occasions. The serviceman showed up on time, each time and was incredibly enjoyable to work with. He was very engaging, funny and a total expert. He knew exactly what was wrong with our door the first time (wrong size spring was on heavy door and causing stress till breakage). We had them come back and insulate the door and what a difference! Quieter and way less hot in the garage now. We had them come a third time to install a WiFi system for the opener. They took the time to grease the door and check it again for maintenance at no extra charge. We have recommended them to other friends and family and they too have felt the service and prices were the highest level possible. We have even had opportunity to interact with the owner. She is sweet and very customer-minded. Can't say enough good stuff about this company. You will NOT regret working with them. Honest. Genuine. Competitively priced. No BS or underhanded up sells. UPDATE: We moved out of state and bought a house. We were having garage door issues and I called Tip Top even though we weren’t even in their state anymore - the technician spent over an hour on the phone with me diagnosing the problem and then telling me how to fix it!! After doing what I was instructed to do, it was mostly fixed but wasn’t perfect. On that next weekend, he called me back and helped me get it right. No charges, just good customer service. Wow!
6 years ago
User profile - Roger Thomas.
Roger Thomas
Called Tip Top this afternoon to fix our garage door. They sent someone over within the hour, he diagnosed the problem and fixed it in 30 minutes. Extremely fast and friendly service. Very reasonable too!
6 years ago
User profile - Chad Hilzer.
Chad Hilzer
Great Tip Top Service, recommend them to everyone
6 years ago
User profile - Frank Betancourt.
Frank Betancourt
I would recommend Tiptop Door to anyone who has issues with their garage door. They were there on time and were very informative. They got my garage door back to operational condition in an hour.
4 years ago
User profile - Bob Hamilton.
Bob Hamilton
We had our door serviced by Tiptop, the repairman was very personable and professional. The beam he installed was done very well but it was way overpriced. I checked online and found I could get the same part for $50.00 instead of the $130.00 charged. Like I said I can't fault the service or the work just the part costs.
4 years ago
User profile - Cora Jones.
Cora Jones
Was professional courteous and on-time.
4 years ago
User profile - stefano palminteri.
stefano palminteri
Dishonest quote and charges .be ware of this company
3 years ago
300