Phil Peterson
TLDR: Great experience; highly recommend.
1-800-Plumber Air was the only HVAC company that offered a modular solution for my home, saving me well over ten thousand dollars. Charon and the team were super-professional, showing up on time, maintaining a tidy work area, communicating along the way and, no evidence they were ever there, other than the brand-new condenser unit. The price Charon quoted was, indeed, the walk-out price, and it held true at the end of the job (seriously: I was expecting tax and labor to be added to the amount quoted; what a pleasant surprise to learn that the original number quoted would be all I’d have to pay!). I got a top-tier brand, with an appreciably better SEER rating, and a ten year warranty.
And it works like a champ!
Finally, I think it bears mentioning: Charon *listened* to me when I explained the situation with the system (the reason I was having HVAC companies out to quote), and what I wanted in a solution (“buy once, cry once”), with that understanding, Charon made a recommendation with zero pressure, zero scare tactics. In fact, I’m 100% sure that the solution he recommended was the one *he* would want if he were in my situation. He answered all of my questions in layman’s terms, and offered flexible payment options, including interest-free, same-as-cash payment plans.
I would unhesitatingly recommend my local 1-800-Plumber Air for their outstanding service, honest dealing, high degree of professionalism, no-pressure, straightforward pricing, and modular solutions.