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User profile - Thomas Thachet.
Thomas Thachet
I had this new water heater installed 4 months back and it stopped heating the water. Chad was the technician came to check in and Chad was awesome! He explained it to me very well about what’s going on with the water heater which stopped it from heating and with warranty in place they changed the water heater and installed a new one for free. Their customer service is excellent. I also installed HVAC system from them. 100% recommends!
a year ago
User profile - Dzidzo Dei-Tutu.
Dzidzo Dei-Tutu
Chad was very knowledgeable and experienced. I do not hesitate to use him again
a year ago
User profile - Gahbrielle Armardi.
Gahbrielle Armardi
Mason is an outstanding technician. He does quality work!
a year ago
User profile - Becky Benner.
Becky Benner
Yanez was great! All the people at 1-800-Plumber of Pearland are super! They are our plumbers and AC techs for life. Yanez tuned up our AC and offered solutions for future improvements.
a year ago
User profile - Carol Burton.
Carol Burton
He gave me an estimate of the work that needs to be done He was kind and polite Thank you for your help
a year ago
User profile - Fernando Gonzo.
Fernando Gonzo
They are an awesome team. Would 100% recommend them. My clog was eliminated in mins and the the tech took of checking the moisture content of my walls to make sure no leaks. They are my goto plumbers from now on. I am even ask them to quote my AC unit replacement.
a year ago
User profile - Hao “David” Deng.
Hao “David” Deng
Very good and quick service.
a year ago
User profile - Morgan Brady.
Morgan Brady
I cannot recommend JJ Duran through 1-800 Plumbing enough! Their crew recently re-piped my elderly grandparents' home, and the level of care and consideration they showed was truly exceptional. My grandmother recently had surgery and is struggling with health challenges, the team treated them with the utmost respect and kindness. They not only completed the re-piping efficiently and effectively but also went above and beyond to ensure my grandparents' well-being. During the project, my grandmother had a few falls, and the crew immediately sprang into action to help my grandfather assist her. They even shared their lunch with my grandparents, showing a level of compassion that is rare to find. I am incredibly grateful for the outstanding work JJ and his crew did and the care they provided to my family. Thank you for treating my grandparents as if they were your own family.
a year ago
User profile - Joel Ringer.
Joel Ringer
Excellent work. True problem solvers. Worth the value. Highly recommend their services over any of the big names for air or plumbing.
a year ago
User profile - Ron Coleman.
Ron Coleman
Everyone was so accommodating and nice, even brought out a portable unit to use until our appointment. They were really detailed and clean. The customer service alone was worth it all.
a year ago
User profile - Raymond Fontaine.
Raymond Fontaine
Edward did a great job on keeping me informed and making sure everything was being covered. I’ve had him in the past for services and he has always done a great job. He addresses the issues and repairs on the first visit. He informed me of other products and services but does not pressure you. Which is what I like. The company is very reputable and responsive when I call usually out with in a day. I would recommend both Edward and 1-800 Plummer to anyone which I have to some of our neighbors.
a year ago
User profile - Jennifer Mayfield.
Jennifer Mayfield
JJ provided professianal service. The issue was the plumbing behind the washer. Thankfully, he quickly found the problem and took care of it.
a year ago
User profile - NATA Group Corp.
NATA Group Corp
On time technician arrival and did a wonderful job with out any hassle.. Thank you for your service
a year ago
User profile - Joshua Wingate.
Joshua Wingate
JJ Duran was on-time, friendly, explained the job thoroughly, and cleanly. I appreciated the extra step of the doormat. Would do business again!
a year ago
User profile - Debby DiGulio.
Debby DiGulio
Excellent and honest service Emanuel Reyes went beyond on fixing rusted gas line from home to meter and installed a cutoff valve and painted. Another great job ! Thank you
a year ago
User profile - Theodora Cameron.
Theodora Cameron
Edward Laborte, came to my condo to see why my A/C was not cooling. The findings were expected since my unit was 23 years old I needed a new one. He was very knowledgeable in telling me what kind of unit I should get for the type of condo I have since it has to be placed on the roof. Excellent customer service and the job was done within a week as promised. This company is awesome they call you and explain everything that will be done. The crew members, their ladies in the office and the supervisor for the job were very friendly. The installers were on time and they did an amazing job. Thanks so much for helping me with a new A/C unit. A rating for 1-800-Plumber Air from a satisfied customer.
a year ago
User profile - Tina Madden.
Tina Madden
My Experience with Chad Chauvin was excellent in all manners. Courteous, professional, knowledgeable and always with a Smile I highly recommend their Services ✅️
a year ago
User profile - Darryl Dukes.
Darryl Dukes
He was timely, clear explanation of what caused the issue and what he could do to resolve it. Worked efficiently asked was there any other needs I wanted him to look at. I love the fact he wore shoe covers upon entry into my home and used a mat outside my door entry .Highly recommend JJ!
a year ago
User profile - Emily Garcia.
Emily Garcia
Kyle, was very professional, answered all my guestions & explain them very well. Kyle went the extra mile & above doing great a job. Prices are very reasonable for anyone on a limited income.
a year ago
User profile - Deb stanowski.
Deb stanowski
Nice polite and honest guy.
a year ago
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