Great buying experience due to Heather’s continued support & determination to make us as happy with our new car as possible. She always strives to provide us with the best options & selections. If the car we want is not on the lot she takes the extra time to try her best to locate the one we want. Helping us to understand the complicated technology required in order to operate the dashboard is really important to us as we are seniors & not very techno savvy. She has even offered to have us come back in for more instructions so we can feel more comfortable driving it.