Branded Screen Printing & Embroidery Reviews
Aitaamma Arraiz
Ben and the staff at Branded Screen Printing were awesome! I had over 15 shirts selected and printed in 24 hours. From start to finish. You can walk right in to their shop and pick your shirt, color, size and tell/show them what you want. No hassle and great pricing!! The service was fast, efficient and delivered with a smile. I would go back in a heart beat and recommend them to everyone. A job well done!
Mr. No no no
Magon is the easiest to work with, fastest responding, and most polite person I've ever dealt with in a professional manner. She had my art and job done quickly and perfect. I highly recommend them to anyone needing this type of service.
Veronica Darknlovely
Easy communication!!
Maebelline
Friendly staff, easy to navigate website, and reasonably priced. Didn’t print as well as I would have liked, upon pick up my item already looked like it had been through the wash a few times and there’s a small blemish on the design. Colors also came out a little dull. Quality of the clothing they use is great though, and it seems like it will hold up really well with use.
Jimmie May RenoOnTheGo
Great service for a good price.
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Rich Crombie
Must have caught them on a bad week. I saw all the great quality shirts in their showroom, with bright, crisp graphics that pop off the t-shirts. But mine for my order? NOPE. Dull, faded, blurry, and I was more than disappointed with my order of 68 shirts for a Navy reunion. Why weren’t mine nice and bright like the other printed shirts in the store?? Then on top of that, a shirt was missing from the order. Customer satisfaction is not an important element in their business model so it would appear. Too many people love them I guess. Good for you. When you use their services it’s a roll of the dice.
Trainer J
Bad experience, even worse customer service to fix an issue and also bad experience with their billing department. We no longer use them.
Rebecca Clark
Do not use unless you have time to hand-hold and call them every day.
They also send out the wrong mock-up for approval. Then take about 3 days to get a corrected version out to you. Then say that they're not sure they can get the product to you on time because they wasted about a week due to their incompetence.
They charge your card well before the product is even underway. But if you ask for any updates, they have nothing to say.
I got transferred to different project managers during the "journey".
My product had a hard deadline for pickup on the 23rd. By 3:00 on the 23rd, I had to call them asking if the product was ready. They tell me that it is, but that they close in an hour. That did not give me any time to go and pick it up. I don't think they would have even let me know had I not taken the initiative.
I will definitely not be doing business with them again and will not recommend. They lost out on a county contract due to their lack of professionalism.
Wv613
Enough is enough. Between multiple bad batches of business cards, misprinted vinyl stickers, and lack of communication I've had enough. I've given this business multiple chances to correct their mistakes but I'll be taking my business elsewhere.
In addition, the business sign I got last year for the front of my shop is already peeling and it hasn't even been a year.
Tawny Fisher
Would not recommend.
Sarah Snow
Ruined our shirts even though we gave you a physical sample of what it should look like. Then you guys kept our shirt we left as a sample, because you thought it was the only one we had left and probably didn’t want us to compare the shirts. The shirts you did do not match the design we have on our website and the rest of our remaining inventory so now we have to explain to customers the printer messed up our design and apologize. The front desk girl has the worst attitude and is very snobby with the rudest look on her face as if she’s smelling feces on her upper lip.I will never recommend anyone to do business with you guys. You can’t even go off of an actual physical sample for Gods sake.
Jake Barob
Terrible service !! 150$ to put a logo on a shirt that I brought in absolutely ridiculous!!
Brian Adams
Refused to open a Photoshop Doc to change the resolution, they wanted to charge $40 to redesign the Logo. Most print shops would let me see what the problems they were wanting fix. Very Disappointed
Kevin Blackhart
This store has no respect for anyone. The people are all mean and cold-hearted. I even heard they've fired several of their employees for having family issues, like having to go to a funeral, or relatives in the hospital. No one should ever use or support this company. They also force their employees to work in unsafe conditions that often exceed 120 degrees F. This is a horrible company, DO NOT SUPPORT THEM.
Jeff Fisher
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Linda Robertson
Suzanne Groneman
Ashley Brezina
Brian Lund
Shawna Smith