In the process of getting my aligners and I must say Zenyum customer staff really takes care of you. They explain the process in detail that's easily understood, provide regular updates, and are easy to reach. I chose Zen , which is pricier than the regular treatment, and it's really affordable with the 6-month installment plan. The treatment plan is really detailed as well with really cool computer rendering of your teeth's progress. Even though it's a contactless service outside of the scans and fitting, the communication with the customer success executive feels hands-on. For the quality of the service and the aligners, it's totally worth it!