See what our customers have to say about our service!

4.9 rating out of 1706 reviews

User profile - Wesleigh Van Zyl.
Wesleigh Van Zyl
I Highly recommend The Promo Group! Exceptional service received from Avalon! Very impressed, with her prompt responses to emails, her great ideas, lightning fast turn around time! Thank you Avalon and The Promo Group!
2 years ago
User profile - Melvin Chetty.
Melvin Chetty
The good were received on time. My team and I are very satisfied with what was purchased, the mugs are a standout for me. You have a new return customer now; we will soon order more of those bag combos.
2 years ago
User profile - E F.
E F
An exemplary customer experience from the first call to delivery. We most definitely will not hesitate to use your services again. A big pat on the back to you to Brendaline and Ansie . Thank you
2 years ago
User profile - Marli Nel.
Marli Nel
I am very impressed with the service I received from start to finish with The Promo Group. I was assisted by Kylen Parker. I was looking to order some professional staff uniform for myself and my co-workers when I came across The Promo Group. There is such a variety of clothing that it was difficult to decide. All of the items of clothing are so beautiful, professional looking and looked like they were super comfortable. Kylen was very patient in answering all of my questions and assisted me to make the right choice in sizing. I ended up ordering 4 blouses, 2 golf shirts with company branding and 1 jersey per staff member. Most of the items arrived within two business days of ordering, they fit us like a glove and are super comfortable. The company branding on the golf shirts were what I was most excited about and it came out looking fantastic. Some of the items needed special attention because we needed them in a smaller size. Kylen managed my customer expectation perfectly letting me know that this may need to take longer due to my special request. Kylen kept communicating with me on how my special request items are progressing and updated me accordingly on the ETA of the order. Even these special items arrived within seven business days. WOW, now that is good service! The staff are very happy with the new uniform as well and we have been receiving lots compliments on our new look. I will defiantly order from The Promo Group again and I can recommend them to anybody who wants to give them a try. I would like to give a big fat thank you to The Promo Group, Kylen Parker, Ntombikayise Hlela (who assisted with the mock up for the company branding) and all of the other team members that worked behind the scenes to get this order out to us. You are stars and really made my week.
2 years ago
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