I just picked up my TuroTall Charcoal - Silver Sofa Set and I couldn’t be happier with how smoothly the pick up went. After picking up the set from the warehouse, I made my way to the showroom and saw what my set would actually look like. Gorgeous!!! Due to the store closure during the pandemic, I had to order sight unseen through the website. Josie guided me every step of the way and was super patient with me during our very lengthy telephone call. I got to meet Josie today and she was delightful. Her customer service is second to none!!! I would recommend anyone who is on the fence to just go for it!