Toowoomba - Harristown

4.6 rating out of 346 reviews

User profile - wattaman.
wattaman
Good prices and very friendly service. Good place to visit.
2 weeks ago
User profile - Christina Merritt.
Christina Merritt
Best camping shop in Toowoomba. Helpfull, friendly staff
2 weeks ago
User profile - Dominique Marrier d'Unienville.
Dominique Marrier d'Unienville
Great camping store, with quality brands that match or, more often, beat the larger chain stores. With knowledgable, friendly, staff on hand if you need them. Sarah always going the extra mile, to give advice or help if needed
3 weeks ago
User profile - Ulrich Speidel.
Ulrich Speidel
Leaving this review for Tracey, Elisha and Daniel from the support team and Harristown warehouse. You guys are absolutely fantastic! We were on the hunt for spare awning poles for our tent bought in New Zealand - manufacturer here wouldn't support its local retailers, and their Australian branch, not much better. Couldn't supply Tenttown either. But Tracey didn't give up. She found a spare ex-display set for us FOR FREE and organised with Elisha for it to be picked up by a courier we organised. Daniel then helped to sort out the Customs paperwork. It is now on it's way to NZ and you've saved our camping holiday! You rock!
a month ago
User profile - Joseph Gorman.
Joseph Gorman
Great experience all around, I was greeted and treated friendly and was shown options that might suit my camping needs, Sarah was especially helpful and walked me to and showed me things I wanted I left feeling like it was an overall A experience and I’ll be back in the future for sure Good service is becoming harder and harder to find so I wanted to express my experience so others will know where to find it Thanks again
2 months ago
User profile - Iaman Petrie.
Iaman Petrie
Went in looking at portable fridge/freezers, Bruce and Bianca were very knowledgeable, friendly, without being pushy. They went over and above with their customer service (even taking the fridge to our car to see if it would fit). Bought the 44L Dometic fridge/freezer. Always love shopping here! Thank you!
4 months ago
User profile - Brendan Driver.
Brendan Driver
I am so glad I bought my tent from tentworld. The customer service is flawless. When I have needed assistance, the knowledgeable & dedicated staff have been so helpful, from researching, correspondence, to delivery or pick-up. Tentworld at Toowoomba have a large variety of products to make camping, more comfortable & enjoyable. Tentworld is definitely a one stop camping shop. Tentworld also care about their customers after the sale has been made.
4 months ago
User profile - The Calm.
The Calm
I purchased a 8P tent a couple of years ago online. Not long after it arrived I suffered 2 consecutive serious leg injuries and couldn't go camping for over 2 years. By year 3 , got my family ready to go camping early next morning and dusted off the tent to discover I had been sent the wrong tent by Tentworld. Contacted them not expecting much help due to how much time had passed. Received the opposite, they tried everything to try and get a tent by the next morning. In the end they had none in stock or one they could get to me overnight so they gave me a full refund (I purchased the tent from another provider). They even paid for the return of the tent and sent a courier to my house to collect. 2 days later full refund!! Amazing customer service by Tentworld!!
5 months ago
User profile - Jay Maynard.
Jay Maynard
Great service as always, the staff know there gear
9 months ago
User profile - Robert Dexter.
Robert Dexter
Bianca was friendly and very helpful in choosing LP Gas gear. A gas adaptor was out of stock so Bianca looked it up online and printed off pictures of correct fittings for me so I was able to purchase one elsewhere. Great customer service, friendly staff and pricing.
10 months ago
User profile - Suzanne Denyer.
Suzanne Denyer
Fantastic service and advice, salesman very friendly and helpful. Competitive price so happy to support the locals. Bought a Dashe 180 self standing awning.
11 months ago
User profile - Josh Morgan.
Josh Morgan
On a road trip from interstate, just ducked in today, 15 minutes before closing to get a few essential items to deck out my rooftop tent. I wasn't sure which mattress to purchase, but Kylie and the other lady working were most helpful. Friendly, customer service. A great experience shopping here.
a year ago
User profile - Glenn Vos.
Glenn Vos
Always good friendly service and help
a year ago
User profile - Archie Franz.
Archie Franz
So much stuff, knowledgeable and great service. Thank you
a year ago
User profile - Rene Brannock.
Rene Brannock
Not bad for what they got fantastic service great staff
a year ago
User profile - Tim Peden.
Tim Peden
Friendly and helpful staff. Quality camping gear. Good value for money
a year ago
User profile - Rhiannon North.
Rhiannon North
Rebecca was of great assistance when I had called to confirm that a product was in stock. Rebecca kindly put the product aside for me so a family member could collect later that day. Thank you for the great service!
a year ago
User profile - Maria Burgess.
Maria Burgess
Good service, loads of items.
a year ago
User profile - Helen White.
Helen White
Everyone at the store were very friendly. Daniel was very helpful, making sure we now have the correct gas fittings for our old camping gas stove.
a year ago
User profile - Ash Lonergan.
Ash Lonergan
Great service
a year ago
User profile - Carol Cann.
Carol Cann
Great service at Tent World Toowoomba. Great prices and choices. Staff helped out to the car with purchases.
a year ago
User profile - Liz Nolan.
Liz Nolan
Wonderful service from Sarah...this is our second visit & will return when we come back to Toowoomba...great store caters for everyone
2 years ago
User profile - Flip Zag.
Flip Zag
Great place for good service
2 years ago
User profile - T Taylor.
T Taylor
Great service
2 years ago
User profile - Peter Caldwell.
Peter Caldwell
Superb service and extra friendly staff.
2 years ago
User profile - Glenda Hildebrand.
Glenda Hildebrand
Peter was fantastic at being problem solving and focused on meeting individual needs, not just for a sale. His customer service mannerisms were exceptional. He took the time to ensure we understood the product and didn't force the sale. Absolutely will be back. Thanks
2 years ago
User profile - Matty Vlietstra.
Matty Vlietstra
Been a long time customer of tentworld and there's no better place to buy camping gear. Excellent knowledgeable staff and great prices. Can't recommend them enough
2 years ago
User profile - Don Hansford.
Don Hansford
Had what we wanted, Great service as usual.
2 years ago
User profile - Nadia Davies.
Nadia Davies
G Helpful staff, great range and prices. What we were after was on display and in stock so a double win!
2 years ago
User profile - Denica Layton.
Denica Layton
A great store with loads of gear all neatly crammed in. And absolutely incredible service. I've had a list of gear I've been thinking about getting for ages but never committing. With the excellent excellent service I got at this tentworld I bought most of the list and don't regret any of it. First time I visited I arrived (unwittingly) 2 minutes before close. Not only did they let me in but were more than happy to help me find what I needed AND show me how to use it. After that experience I went back with my list. I spent at least half an hour with one staff member as he patiently explained UHF radios, the variety of fire pits, camp ovens and even the finer points of porta-loo chemicals. Thanks Toowoomba team for a great experience. I highly recommend.
2 years ago
User profile - Mehrad A.
Mehrad A
Fantastic variety of items. Biggest collection of Buffs and head torches I've seen. Great service, friendly and attentive staff
2 years ago
User profile - Jacob Westerhoff.
Jacob Westerhoff
Bought the OZ Trail 2.4M Hydroflow Deluxe Gazebo on line. It arrived in Adelaide within a few days. No problems, great service, a nice solid feeling piece of kit that went up easily. Great price. Happy customer.
2 years ago
User profile - Brendan.
Brendan
Our families go to camping store. Incredible range of gear and a knowledgeable team. Family owned Aussie business
2 years ago
User profile - Jon Albiez.
Jon Albiez
Very happy with the service, products and pricing here. Knowledgeable staff that are easy to locate (unlike BCF). Finally found a camp chair I'm happy with.
2 years ago
User profile - Bob Dobalina.
Bob Dobalina
Friendly service without being pushy.
2 years ago
User profile - Margie Burke.
Margie Burke
Thanks to Trevor and the team at Tentworld for their outstanding service, prompt delivery and courtesy. The products are of excellent quality and even though online it was a pleasant shopping experience. I shall be shopping at Toowoomba Tentworld again. Many thanks
2 years ago
User profile - Rod Maunder.
Rod Maunder
Tentworld has a remarkable range of products and great service.
3 years ago
User profile - Debbie Hewston.
Debbie Hewston
Ordered items online - Service was amazing and items were delivered quickly. They communicated throughout the whole process
3 years ago
User profile - patricia curtis.
patricia curtis
always fast postage and great service
3 years ago
User profile - Bruce Mcloughlin.
Bruce Mcloughlin
Great service, had my gas bottle filled on the spot. Also very friendly and knowledgeable staff. This is the place to go rather than BCF. Better quality gear here and still cheap prices. Thank you so much, definitely be back! Edit...... Soooo, after initially receiving such good service the first time, I decided to go back and purchase a couple of yeti coffee tumblers. So I did that on Wednesday 7th September. I then found one of the tumblers to be faulty and leaked badly from the lid. I took it back the very next day during my lunch break and the 2 ladies at the store were extremely argumentative and tried telling me they were supposed to leak as much as I described. I then pointed out on the packaging that they weren't supposed to leak that much according to yeti. They still tried arguing and were very reluctant to offer me a solution. I was eventually told that I couldn't have a refund, only an exchange. I was happy with that and bought a more expensive one and paid the difference. Totally different experience to the first time I was there. Probably won't go back now.
3 years ago
User profile - Steve.
Steve
Friendly, welcoming, professional, patient staff, personalized customer service interaction. Plenty of big brands and great products to choose from to get you equipped for your next adventure. I've bought quality gear from here over the years that has included swags, tents, tarps & accessories, head torches, chairs, waterproof bags, first aid kits, dehydrated meals and stretcher beds to name a few. Ample off street parking Toilets available
3 years ago
User profile - Peter Ferguson.
Peter Ferguson
Great service from people who know what they're talking about. Great prices too!
3 years ago
User profile - Patrice Lauverjon.
Patrice Lauverjon
Not being a computer savvy, Elisha helped me out with my order over the phone, and I received the portable washing machine not long after. Not only was the service great and valuable but I got a discount since this was my first order. I was made aware of the pros and cons because of the small size of what I ordered: an added bonus is that freight was included.
3 years ago
User profile - Peter Broxham.
Peter Broxham
As a former ADF sniper I was annoyed when my son told me he had bought a premade ghillie suit from you. He has now received it and I must say for $100 it is a great suit straight out of the box. Good design and fit, would highly recommend for your next gelball or mil sim event. We will all be back as service, prices and range are excellent.
3 years ago
User profile - Leon Eadie.
Leon Eadie
Been here a few times on my travels, helpful staff and great variety of camping gear.
3 years ago
User profile - cameron morrison.
cameron morrison
Great prices and excellent customer service. Young fella even carried my gear to my car.
3 years ago
User profile - cameron peyer.
cameron peyer
I am very happy with the customer service and variety of well priced products. Were fast to give applicable recommendations and staff had an honest opinion on things. Better than other camping stores, look no further. 10/10
3 years ago
User profile - Bert weir.
Bert weir
If you want camping gear this is where you should go. The service is second to none and the knowledge is great. Whenever I have made a larger purchase their prices are very competitive.
3 years ago
User profile - Matt.
Matt
Great store, excellent range of good camping gear.
3 years ago
User profile - Ivan Basanovic.
Ivan Basanovic
Great customer service every time I shop there. They are a smaller business who stock top quality products at great prices and price match everyday. Bought a quality rugged work watch there today and they chopped off 25%.. very happy customer
3 years ago
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