I thought everyone from the person directing me to the parking place to the front desk, the tech and the doctor-all were super pleasant and helpful. I appreciated the welcomeness, but also that during all of my tests and exams, things were explained to me rather than just glossing over it. And in the end, the doctor said "you have some small cataracts", which I had heard before, and "I don't think laser correction would be all that helpful for your current vision". I wouldn't have known any better, not having done much research if she had said "Oh, you should have this surgery", but she was honest, answered my questions, even about the cataracts, which is not why I was even there. When I expressed surprise that she said that I shouldn't have any corrective surgery until my cataracts are worse she just said "Well, they are your eyes. We don't want to do surgery unless we have to." I was impressed from beginning to end