Watson's Manistee Chrysler

4.7 rating out of 250 reviews

User profile - Leena Lytle.
Leena Lytle
Their customer service is amazing, I've been to Serra Toyota, Ford, and Chevy dealerships but Watsons surely delivers. They treated me with respect and were very courteous. I've purchased 2 vehicles from them since 2006 and each time my car needed a repair they made it easy by lending me a car at no cost and even coming to pick me up or swap cars to make my day easier. Peace of mind is accurate when purchasing a vehicle from their dealership.
2 years ago
User profile - Kathy davis.
Kathy davis
Had my trucks air bag replaced on the recall. Very fast service. Everyone is so nice.
2 years ago
User profile - Tim Hoeker.
Tim Hoeker
The staff at Watson's are among the most friendly, helpful, and honest among all of the dealerships in the area. Shout out to Josh and Nathan for going above and beyond expectations.
2 years ago
User profile - Alan Ryan.
Alan Ryan
Had a grinding noise in the rear end of my 2019 Ram. Service mgr, Nathan, took the truck for a test and the two technicians, Adam and Adam identified the problem as the rear differential. They fixed the problem and had us back on the road in a day. All warranty work and no charge to boot. The folks at Watson's saved the rest of our vacation in northern Michigan after towing our camper all the way from Houston, Tx. AND...1800 miles later she tows like a champ and no issues.Thanks folks!
3 years ago
User profile - M. Gleason.
M. Gleason
The have repaired what was needed and not issues that weren't issues. Nathaniel in the service is nice respectful and accommodating, thanks hope not to go back anytime soon though. I purchased my current van from them within an hour of walking in the door.
3 years ago
User profile - Heather Compeau.
Heather Compeau
Great service, friendly staff. Fixed issues had with our vehicle no problem!
3 years ago
User profile - Truman Van Sickle.
Truman Van Sickle
I ordered a brake controller from Watson’s when it came in they call and set an appointment the next day and installed it. Wow, what service! Very pleased. I wish all the other businesses were as friendly and quick about doing their jobs.
3 years ago
User profile - Doug Wilson.
Doug Wilson
EXCELLENT. Great customer care!!!
3 years ago
User profile - Gerald France.
Gerald France
Love having them take care of my vehicle!
3 years ago
User profile - Janet Stroup.
Janet Stroup
I was treated respectfully and when I arrived for the repair my car was taken immediately, and finished on schedule while I waited.
3 years ago
User profile - Debbie Way.
Debbie Way
Good service
3 years ago
User profile - Daniel Campbell.
Daniel Campbell
Back on memorial day weekend 2019, my wife's brand new Pacifica got an error with the computer system. This was on a Saturday. Service department was closed. I called and spoke to Ryan fennel, amazing guy. He told me to bring it in and they would take care of it on Tuesday when the shop opened. Wife took it in, he gave her some keys to a loaner. They didn't want her to be without a car for that busy weekend. They never had to offer her one or anything. They went above and way beyond to make sure that we have been taken care of since the second we stepped on to lot. Top notch people there!!! They have a customer for life after that!!!
3 years ago
User profile - Shelly Memberto.
Shelly Memberto
Excellent, friendlyservice and communication. Thank you, Watson's team!
3 years ago
User profile - Leanne Rose.
Leanne Rose
The guys at Manistee Watson’s were a great bunch to spend a Friday shopping with! Ryan Fennell was very helpful! This was the best vehicle shopping experience I’ve ever had... listen I was going to go clothes shopping and these guys talked me right out of my clothes and into a new truck!! Truck fits way better than the jeans I needed anyway!!! You guys are awesome!!
3 years ago
User profile - David Ferguson.
David Ferguson
They keep my van in good shape.
3 years ago
User profile - Scott Mayo.
Scott Mayo
Great job! Excellent staff.
3 years ago
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