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jo bo
Only thing this place needs to fix is the hot tub...the cover is busted and it sits in the water all the time..not very inviting..
mollan lj
Nestled at the foot of Sunlight Mountain. Scenic beyond words. Rustic. Loved the game room/ lounge! Our condo was comfortable and inviting as we first walked in the door but upon further inspection it was very dirty. Would have to have assurances of cleaner conditions before visiting again.
Blaine Marcum
The hotel is small and smells like pot but is against smoking cigarettes
Connor Chadbourne
Beautiful veiws and lots to do
James Ford
The website did a great job of up selling the niceness of the rooms. Each rooms condition and amenities greatly varied do to them being individually owned. Our room E3 looked great online. But when we got there the everything was dirty, tables, counter, floors. Also had several flies in our room. I went to sit on the futon couch and quickly realised the whole bottom of the couch was laying on the floor. Which is also where our son was supposed to sleep. There was items in room left by previous guests such as food, old flowers. The toilet leaked water from the base. The heater was also stuck on so it was 85-90 degrees in the room the first night. Luckily maintenance figured out how to shut it off the second night. The views from the condo deck was amazing and fun to hang on as long as you didn't disturb the residents that live there full time. They weren't exactly nice about asking us to quite down. Considering half the place was rented by our friends for a wedding. We were also told by a person who said he was the Manager that we could smoke on the deck but not in the rooms. Yet friends were yelled at multiple time by what we guess were residents, not to smoke on decks. Every room had a no smoking sign on the door but there were no signs on the decks. Over all we had a good time thanks to being there with great friends and family. But I would recommend looking your room over before you decide to stay.
Mike Yang
Room was not cleaned. Had to change linens on the bed ourselves.
Michelle Johnson
Local people living there are very rude. They don’t like out of town people. New Management sucks. The new management enforces rules but the team of management does not follow the rules. Isn’t that nice Never gonna stay there again
Jennifer Harms
The idea of a ski in ski out resort is super nice. However, the customer service here is horrible and the people working are extremely rude. We had to leave early due to weather and before checking in we let the manager know this. He was extremely rude and expressed he did not care in a variety of ways. Definitely not how to keep people coming and using these condos for their skiing vacation. Definitely do not recommend staying here unless you want to be treated poorly. Even if the manager had been polite and kind it would have been enough rather than him being harsh and rude.
Krissy Watson
Most terrifying experience of my entire life. Literally a place where I imagine murders happen. DO NOT STAY HERE! Checked in after office hours to find our keys in an envelope labeled with my full name, room number and location of room, that was also already opened for anyone to grab. We were already very concerned but went to check out F8 and the lights wouldn’t turn on, and heard noises from inside the room, someone was definitely inside the room and we ran away terrified for our lives. This is the creepiest place I have ever seen and can not believe they can actually rent this Air BNB. If I could give no stars, I would. Filed a complaint with Air BNB and filed a police report. I repeat, DO NOT RESERVE THIS LOCATION FOR ANY REASON!
Monique Rudman
Do not stay here if you're looking for a clean place with working appliances. Not only was the stove and oven not working, the so called "owners" here were completely belligerent when I asked that they not smoke directly in front of my room because my daughter has asthma and my almost 5 year old has a heart condition. I was told that regardless of the No Smoking sign in plain sight, they were allowed to do whatever they want because they're "owners". The man with the long red beard wanted to argue rather than resolve the problem. The rules I read when reserving the room stated that marijuana wasn't allowed to be smoked anywhere on the premises and smoking wasn't allowed in the rooms but only in designated areas. NOT next to the building. Yet both were being done right in front of our room. Immediately after, a man walked around with a pit bull trying to intimidate us. Another dog was off his leash and two other males came to smoke by our room while looking at us. We left and dropped the keys in the basket with a note. I called repeatedly before leaving and had zero luck getting any answer or even a call back. We came for my son's 5th birthday only to be treated like dirt by the people there. I expect a full refund but we'll see if I have any luck getting in touch with someone. This was beyond disappointing considering the views are incredible. If this is a staffing issue, I hope things change.
Enrique Stone
The place or the room is ok, but just the jacuzzi wasn't working and i come with 2 people with disabilities and there was only one access with ramp to the rooms, and the ramp was block for 2 days with a big truck from one of his own workers... obviously they don't care as about handicap people
Your Empowered Soul with Stacy Musial
They changed my room on me without telling me and gave me a smaller room with not enough room, said they were going to comp me and never did. I called and left 3 messages, emailed and never heard a word back. The room was old, had a ton flies, the bed didn’t seem like it was washed, trash was left inside the room.
Shalana Gray
Brettelberg condos was magnificently terrible at communication and responsiveness. So terrible, in fact, that I was never even able to book a room there. I am attending a wedding at the nearby Sunlight Mountain Resort this weekend, so it would have been wonderful to have lodging onsite. The bride-to-be and her wedding party are staying there as well, and she warned me that Brettelberg would be more of a headache than it was worth. Silly me decided to try anyway.
I looked into staying at the D6 condo, but I had a few questions before booking (i.e. What exactly does 0 bathrooms mean?). After getting no response via e-mail, I called Brettelberg. The phone staff didn't have details on this unit, so they passed my information and message along to the unit owners. A week went by, so I e-mailed and called again. Still no response. Fast forward a month, and I had e-mailed twice and called FOUR times. Each phone call was met with the same response: the phone staff didn't know anything about the unit and would ensure that the owners would call me back.
I gave up and reserved a hotel near downtown Glenwood Springs. I'm sure Brettelberg would have been lovely, but I was not willing to reserve a place that wouldn't communicate with me for over a month. Who knows what problems could have arisen? Would they double book it? Would we arrive to find that the place hadn't been cleaned or prepared? And I still don't know if the D6 unit even has a bathroom.
Michelle McLain
I have only met one staff member that was helpful. The advertising for these condos were extremely misleading. The basic cable only had advertising chanels, nothing else. The bedroom wad tiny, and the loft for the kids is tiny. The loft basically has 2 twin mattresses directly on the floor, no frame or box springs. The TV in the lift is about 12" and can only play dvds. The shower water only gets to a lukewarm temperature.
It's has not been remodeled in probably 20 years. Each condo is individually owned, so the staff knows nothing about anything with regards to the condo. We were told C-9 was one of tge nicer condos, which would make ne afraid to see the rest of them.
Basically it felt like the absolute minimum was done to make it habitable. Nothing more..and it smells extremely old and dusty. I would never recommend this place to anyone, but maybe some single guys who just don't care.
Joaquin Alvarez Carrillo
Devin Dawdy
Alycia Stewart
bill grunert
Daisy Anten
Kyle Shippy