4.4 rating out of 413 reviews
Emily Gurupira
I have found all staff easy to talk to. I would not hesitate to recommend their services.
Ken A
They started off selling a very polished image and a professional outfit for what, at most times, would be a turnkey solution. The problem, like all other accounting services, is it’s the accountants who is directly assigned to you that is key. Whoever was assigned to me at the start was, at times, challenging my previous providers for “worst accountant”, directing me to my own tax software to get interpretations of liabilities etc.
What a breath of fresh air to have been reassigned to Jimmy (I believe his predecessor left the firm). I now have confidence in the figures and the outstanding liabilities, and I actually get detailed responses to my actual questions!
Long story short, can’t say if Clever are much better or worse than the rest of the market, but can definitely say they recruited well by bringing in Jimmy.
Mike Lemos
Good accounting service, they recently moved from a proprietary portal to Freeagent which caused some bugs in my accounts and in general I was used to the older platform. Also emails usually will only be replied next day, which is not great.
Wendy Nicholson
More helpful than any accountant I have dealt with to date at Cleveraccounts and there have been many!
David Keogh
I have edited this review to reflect the satisfaction earned back by the hard work of Jannath and Vijeta.
It highlights to me that they have taken accountability and I can’t fault the measures they have taken to rectify the inconvenience caused.
I don’t like giving poor reviews, and where accountability is taken I am more than happy to reflect this.
I hope next time I’m reviewing, you get that extra star.
Well done Clever Accounts!
Frank Siddall
Very help full, a good exsperiance definitely use clever accounts next year
Jo Bl
I am very happy with this accountancy and I have had a few ! Efficient, effective and personal. I get worthwhile access to my dedicated accountant when I need. Truly value for money. Special shout out for my accountant Amar Mahmood. Feel free to email me if you want more.
Andy Crawford
My contract at Clever Accounts is prompt in responding to my queries, is courteous and knows her stuff. The only issue is that the Portal is slow to respond to updates and isn't as user-friendly as it could be...
1902typhoon
It was easy to set up and the team supported me well with the process. Samantha was very helpful in explaining me how the software works and where to find the relevant reports. They assign you with a dedicated accountant who will communicate with you which I find very good. Always available at the other end when you want to speak to them.Signed up with Clever Accounts just before xmas last year, I am happy with the service so far. Provided them with my income and expenses for self assessment purpose, rest Clever Accountant did it for me. So overall a happy customer
Simon Newland
A great value service that is there when you need it.
Wendy H
Good service all round, easy software navigation. Peace of mind when submitting to HMRC.
S D
Please disregard any previous review from this account. Vijeta has gone above and beyond trying to sort a particularly cumbersome account problem. Thank you.
Nick Jasko
I've been with Clever Accounts since 2016 and on the whole I have been pretty happy with their service. Over the years I've had different accountants allocated to be me. Started off with Matt, who was great, then Linda for a short time, then Abhijit who was also very good. I now have Chandan who is proving to be really good. Although this years company accounts cut it a bit fine in terms of timing, Chandan is professional, responsive and very helpful, long may this continue.
Reading some of the other reviews it really does prove that the reputation of any online accountancy business is down to the 'quality' of the people it has working for it. Better accountants = happier clients!
Marc Powsey
So far, Clever Accounts handles my business accounts very well. My accountant Amy is always available via email. This is despite the current situation with covid.
I've only been with them for less than a year so hopefully the standard will continue.
Mark Burgess
Staff are excellent but the website is very problematic
Paul Richards
Clever Accounts have provided my accounting services since I started my company Re-envisageIT Ltd. 5 years ago. Their overall service level has been very good. A few minor errors but these were quickly dealt with. Very responsive accountants. and great not to have to deal with all the detailed account filing process.
Vincenzo Zuccarello
My accountant Vijeta is very helpful and I get immediate responses. The software unfortunately doesn’t allow me to upload my bank statements so I’m having to send it across on a monthly basis. They also missed out on my VAT return but fixed it quickly.
Matt Baker
Always good service and the portal is straight forward to follow; would be better if there was an app for the iPad and the phone app is limited as most tasks have to be completed through the portal
Paul Watson
My initial contact with Clever Accounts was all it promised to be.
Very informative, sign up was easy and the set up very straightforward.
My boat brokerage business doesn't "fit" the norm and it was a little frustrating trying to make it work, but I soon got into the swing of it, with the guidance provided.
Can't praise Shawney enough, since she's taken over looking after me and my (now) two businesses, I couldn't be happier.
I'm always kept well informed of what's going on and I can rely on her to be there with advice and guidance when I need it.
The software can still be a bit awkward to use (hence 4 not 5 stars), but persevere and you get there!
Fred