Five out of five. I called twice within a week, as I was apprehensive and wanted to get information from a couple salons to deal with my complicated complex coloring goals. I was matched up with a sweet, kind, humble, educated, and beautiful lady named Becca. I was on a budget and I explained what I would like to see and for the price I was looking for. She gave me a couple different roads to go down and explained thoroughly what it would look like after a few washes and what I could expect with certain choices. She was so kind and so friendly. I was overjoyed to find out that she was pregnant. I think the only thing I would change about this salon is that they would have cushion mats to stand on, as that hard floor is just ridiculously tough to stand on for anybody-never mind a pregnant woman. It's really important that staff ass any business are totally taken care of in order to be great with their customers. All of the staff there were so kind, the sinks were so unique, as they bend down to your height. It was clean, updated, positive, and I felt like I was completely taken care of by a true profession. My hair looks fantastic and I could not be more happy with my new fresh look.