Antoine Dental Center

Please read the entire review before you book an appointment with Antoine Dental. You’ve been warned!I was first introduced to Antoine Dental Center in 2014 when I presented a horrible pain in one of my back molars. I was told I needed a root canal. I proceeded and got the root canal done along with the crown. I was also presented with a plan of action for the rest of my dental care. Retrospectively analyzing the treatment plan, it is disorganized and not tailored to offer the best patient care. I had many procedures done and problems kept arising throughout the years. In my plan of action, a cleaning was not offered which could potentially had eliminated many of the future problems. I had four root canals and crown placements done at this location. Two crowns/RC were done by Dr. Behzad Nazari and the other two by Dr.Simon Samo. The last two crowns I got done by Dr.Samo were in my upper left molars near my wisdom tooth. I’ve had a horrible experience with their dental work. My gums are always swollen in this vicinity. Every time I eat, large amounts of food get stuck in the gap between the crowns and my normal teeth. It is extremely difficult to get the food unstuck with floss as my gums get very irritated in those regions and eventually swell. As I floss, it seems as if the floss gets stuck in a part of the crown as well. I cannot eat meat as it will also swell my gums in that region. The worst part of this situation is that when these symptoms first appeared, I would go back to their office to inform the doctor of these issues and they would not listen to my concerns. I suggested Dr.Samo that perhaps my crowns needed to be redone, he objected. One broke within two weeks of placement and I was forced to pay half of the cost to replace it. The same issues persisted with the replacement and I was told that these symptoms would go away with time. The dentists and their “business manager” didn’t want to redo my crowns that were causing me much pain because they had to cover the costs. It has been about two years since my last visit and I continue to have the same issues. I always saw a distinct black line where my crown meets my gumline and never thought this was normal, although Dr.Samo would tell me it was normal when I would bring it up. I’ve got a second opinion from other specialist and I’ve been told the following (along the lines): -The crown has an open contact. When you eat food it slides down between that tooth and the one next to it causing pressure on the gum. Also the area called the margin where the crown seals the tooth at the gumline is over-bulked causing gum swelling. Due to this inflammation, the gum is receding away from the crown and the black line is the metal that is under the porcelain. The crown needs to be redone by the people that did it in the first place at no cost, as this is their guarantee in their work. I have attached pictures of my crowns and you can clearly see the back line between the crown and my gums (sorry about the disgusting look) along with some paperwork. I should have written this review a long time ago, but unfortunately I didn’t as I kept giving them a second chance. When they read the review, I doubt they would offer to fix my situation or provide compensation for all of the discomfort and further complications they’ve caused me. I almost guarantee that they will copy and paste the generic response they post to most negative reviews. It is not a surprise that in 2012 Antoine Dental was involved in illegal billing practices. Which is one of the reasons they only accepted private insurance or out of pocket payments since the Medicaid payments were frozen for this institution: google their case in texas tribune . com I am currently a practitioner in medicine and I wish I knew what I now know about medicine, billing, and bad practices. I regret being so naïve and feel I was taken advantage of. Be sure to choose your dentist wisely. Dentistry is no place to cut corners with prices.

Seems like they provide inaccurate examination results. I would not find this place reliable or in any way considerate.

All they care about is how much money I can get off you I went in there to get a cleaning and asked me about getting implants they put my cleaning after they got me the price after sitting there an hour and a half for implants was always going to get done anyways and I never got my teeth cleaned I just walked out after spending $22,000 I will never go back to them again to get the rest of my teeth fixed

The wait time here is riddiculous!!! Been sitting here on the chair waiting for the dr. For 2 hours already. They say they work with you on payments but the lady that attended me didnt help at all. Awful place

I got there at 2:30 for my 3:00 appointment yesterday. I brought my friend who thy accepted as a walk in, that got called to the back BEFORE me. After my X-rays, I waited another 30 minutes before I was called into a room (it was 4:20 then). While in the room, a young lady walked in, didn't even introduce herself & just said "ok we're gonna take more X-rays". The doctor finally walked in at 5 & didn't introduce himself either. Another young lady walked in and told him that another patient was ready, he left and attended them first. After finally coming back, he finally took a look at me and spent less than a minute in my mouth to tell me that I have cavities and walked out. Duh! That's why I made the appointment! To get my cavities filled. Finally Deina came back in he room and I had to ask her what the doctor's name was. She was the only pleasant one & the young lady that checked me in too (I didn't get her name).

They have bad customer service, I have left several messages to have my call return and they placed me on hold for more than fifteen minutes. I paid for my braces in full for a total of $3,500 and I’m still not satisfy with their service, they promised me to order a new set and it’s been six weeks, they told me that it would only take two weeks before the order came in with the new braces, I have not hard form them and every time I call they place me on hold and never come back on the line. I wouldn’t recommend their services.

My mom whent to an appointmemt she had the worst expereance ever !!! They took way too long to see her ..and to top it off way to expensive !!!! And the girls in the front let her stand there with out asking what she neede cause they where to busy talking about the doctor and how he is sleeping around with his assitants !!! Like really !! Not necesery would not recomend ever !!!

They have great customer service.they interact veey well with patients. I liked my visit but they charge too much for extractions.next time ill just stick to Jefferson Dental !!!

I am basing this on your location y'all had on Antoine and 290. Years ago they did a root canal and placed a crown on me. After that I was in pain and told them, they told me it would go away. A few days later the crown fell off and they replaced it again, but I still had the pain. Repeatedly I complained about the pain and they did nothing. It's been years and the pain has gotten worst. I am at the point of getting the tooth pulled, I just want this pain to go away. I had insurance and paid out of pocket and they did a bad job on me. I have no idea if you kept the same staff, I'm just so regretful of even going there.

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