Mitchell Pohl, DDS
I had an exceptional experience! I had a malfunctioning washing machine which over flowed and flooded my house. Moriel, the technician who came to my house, was very thorough and welcomed my input to help diagnose the problem. He even h ... See More
I had an exceptional experience! I had a malfunctioning washing machine which over flowed and flooded my house. Moriel, the technician who came to my house, was very thorough and welcomed my input to help diagnose the problem. He even helped me move some of my furniture so that I could remove remaining water. After coming up with a provisional diagnosis that we both agreed upon, he ordered the part to fix the next day. However, his supervisor thought the part would not solve the problem. The technician and I discussed the possibility that the part may not fix the problem but agreed that nothing ventured nothing gained. Moriel returned to install the part and unfortunately the problem did not make it worth repairing the machine. Nonetheless, Moriel spent an inordinate amount of time and exceeded my expectations.