Chris Caines
Hate to do this because the people who work there are lovely, but I would avoid this provider at all costs.
My billing experience has been a Kafka-esque mess. I have a common private insurer and began getting massive lab bills for my ro ...
Felipe Aranda
This place has gone down hill FAST!! BILL BILL BILL Read the other comments about their shady billing. I went in on 4/17 requested to see a dr and was given a nurse, fine I went with it and trusted them as they were a nurse practitioner. ...
Karl Hartman
Does not take Medi-Cal, don't waste your time
Yuliya Bloom
This office is a joke ! Stay away from if you don’t want to get BIIIILLLs. A lot of bills .i got an appointment from Zocdoc , I was in a network , than I called them to make sure they confirmed, got to the appointment confirmed again tha ...
Jonny Escobar
I scheduled an appointment and received a confirmation email, so I was confident everything was set. However, when I arrived at the scheduled time, they denied seeing me even though I had a confirmation . This was incredibly frustrating ...
Anthony Lucano
TLDR: Do not come here if you are neurodivergent and hate surprise bills. Was drug tested without my consent.
I was really excited to finally have insurance that The Doctor accepted. Their site seems very progressive, and I love the Out ...
L Z
BEWARE: The Doctor LA will try to scam you.
I was forced to make a virtual appointment with a provider, Dr. Kit Ross, in order to get a refill of my medication, despite the fact that my insurance and state law only require meetings ever ...
K M
Showed up to initiate primary care being told my PPO was accepted and in network, but was charged 300$ where only half was covered by my insurance. Have had to contact billing and be told they’d get back to me. Beware.
Kelly
Booked an appointment with Elizabeth Sandy, PA, on ZocDoc. She was great. Unfortunately, I will not be back due to the horrible billing and customer support.
After my initial visit, I was told my co-pay was $20 which I paid there. Later ...
Jordyn Garrison
This place sucks, and no one ever responds. It is impossible to get someone on the phone. Don't go here.
Chris Fidalgo
Honestly, I am totally done with this place. My provider is nice and friendly, but this business just isn't real healthcare. It's all pop-up iPad medicine for profit and I'm over it. They don't know how to make real referrals and I am de ...
Trisha Peightal
Prior to coming to The Doctor, I had been on the same thyroid medication for 5 years. It's a medicine I will likely have to take for the rest of my life. Dr. David increased my dose and it appeared to yield little change per the results ...
Nay A
Good medical staff, terrible patient support and billing service. It was super easy to make an appointment quickly. I saw Thomas Tripodis in July, who was fantastic. Follow up was great and honestly one of the easiest healthcare experien ...
Julie Wellington
Second year going in simply cuz it looks clean and conveniently close to my but every time I’ve gone in there’s always some sort of issue with scheduling and the staff is unprofessional from the desk clerks all the way to the Doctors. La ...
Daniel Cloudt
I really like the staff and the facility for this office is amazing.
However, I've had significant issues the last two years with the operations.
Booking an appointment is like pulling teeth. There's an idiotic NLP bot that never resolv ...
Addison Williams
My experience has been nothing short of terrible. There is very little communication happening at this office. One person will tell you to come in immediately and the next is sending you multiple phone calls to ask who told you to come i ...
Kyle Kupres
The new phone tree and automated system is an absolute deterrent. When you’re experiencing a medical issue the last thing you need is to be treated like an airline customer. The selections are confusing and the automation leads to dead ...
Jeremy C
The Doctor is a modern facility with pleasant staff. Despite all my positive experiences with my visits I have to give it a low rating because of my experience with the billing.
On my last visit, I was told I had an outstanding balance. ...
Elle T
Well the office called me a few days before my first scheduled appointment with Fady Boules, NP and told me I had to come in to their office to have a drug test performed, which was a bit inconvenient since I selected this provider becau ...
Yara El bittar
Worst doctor you can go to