Tommy Upson
I recently had the pleasure of purchasing my 2023 GMC Sierra from Garber GMC, and my experience was nothing short of exceptional. From the moment I stepped into the dealership, the team was welcoming and accommodating. However, the true highlight of my experience was working with the sales representative, Billy Knight.
Billy Knight went above and beyond to ensure that my truck-buying journey was smooth and stress-free. His extensive knowledge of the GMC truck lineup was evident as he patiently answered all of my questions and provided valuable insights. He even took us over to the used car lot to show a similar model of truck so we could have a better understanding of what we were looking for.
What sets Billy apart is his unwavering dedication to customer satisfaction. The truck we wanted wasn’t on the lot, but he was able to find one in transit from Atlanta. Billy's attention to detail and commitment to finding the right truck for me truly exceeded my expectations. I waited about a week and then it arrived. Billy communicated with me the entire time. He was always accessible and responsive – even on his day off.
In addition to his exceptional customer service, Billy Knight demonstrated a high level of professionalism and integrity. He was transparent and honest throughout the negotiation process, making me feel confident in my decision to choose Garber.
I cannot speak highly enough of Billy and the entire team at Garber GMC. If you're looking for a dealership experience that goes above and beyond, coupled with a sales representative like Billy Knight who truly cares about your satisfaction, I wholeheartedly recommend Garber GMC. They have certainly earned my trust and future business.
Thank you, Billy and Garber, for making my car-buying experience exceptional. Your professionalism, knowledge, and genuine care for your customers are truly commendable.