Sharon Sofia
I recently had the pleasure of purchasing a car from Volvo Cars Rochester, and I must say, it was an experience beyond my expectations. From the moment I stepped onto the lot to the day I drove off in my new vehicle, every aspect of the process was smooth, transparent, and downright enjoyable.
I stopped into the dealership without an appointment and the staff could not have been more gracious. I was immediately put in the good hands of Dennis Wiggins and could not be happier.
Dennis was knowledgeable about the various models available and took the time to walk me through the features of each one. He patiently answered all my questions and provided valuable insights to help me make an informed decision.
What truly sets Volvo Cars Rochester, apart, however, is their commitment to customer satisfaction even after the sale is complete. Dennis followed up with me the day after I took delivery of the vehicle and again a few days later to ensure that I was happy with my purchase and offered his assistance with any additional questions or concerns I might have had.
Overall, my experience at Volvo Cars Rochester was nothing short of exceptional. They have set the bar high for customer service in the automotive industry, and I would wholeheartedly recommend them to anyone in the market for a new vehicle.
Thank you to Dennis Wiggins and the entire team for making my car buying journey such a pleasant and memorable one!